We are seeking a practical and solution-oriented SAP B1 Junior Functional Consultant to join our consulting team based in Lahore. In this role, you will serve as the primary technical and functional liaison for our clients, assisting them with resolving daily system errors, generating reports, and ensuring smooth day-to-day operations. This position offers a unique opportunity to work across diverse client environments, including both MS SQL Server and SAP HANA platforms, allowing you to broaden your ERP consulting expertise.
Key Responsibilities:
- Manage and resolve daily client support tickets related to system errors, user access issues, and general inquiries within core SAP B1 modules such as Sales, Purchasing, Inventory, and Finance.
- Develop and modify SQL queries and SAP HANA scripts to retrieve data, address stuck transactions, and perform backend database maintenance.
- Design and customize user reports, printing layouts, and interactive dashboards using Crystal Reports and SAP’s built-in query tools.
- Support the setup, troubleshooting, and maintenance of industry-specific add-ons and custom software extensions utilized by clients.
- Collaborate closely with client teams to gather requirements for system modifications, assist in software testing during upgrades, and provide basic training to end-users.
- Maintain clear documentation of recurring technical issues, client configurations, and standard solutions to enhance team efficiency in resolving future problems.
- Diagnose issues to the best of your ability and escalate complex database bugs or custom code problems to senior developers when necessary.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related technical discipline.
- Two to three years of hands-on experience supporting users within an SAP Business One environment.
- Proficient working knowledge of MS SQL Server and SAP HANA Studio, including scripting, creating views, and basic stored procedures.
- Solid understanding of typical business workflows within an ERP system, such as how sales, purchase orders, and inventory transactions impact financial ledgers.
- Practical experience with SAP B1 industry add-ons and data migration tools like the Data Transfer Workbench (DTW).
- Strong communication skills, a patient approach to client support, and the ability to deliver practical technical solutions to everyday challenges.
Preferred Qualifications and Benefits:
- Proficiency in understanding spoken Arabic is preferred, enhancing communication with a diverse client base.
- Opportunity to develop expertise across multiple database platforms and ERP modules, contributing to professional growth in a dynamic consulting environment.
This role is ideal for candidates eager to deepen their functional and technical SAP B1 knowledge while directly impacting client success through effective problem-solving and support.