SAP Solution Management

We are seeking a skilled SAP Change Management Specialist to join our team on a 12-month contract basis, with the possibility of extension. The successful candidate will be responsible for configuring and maintaining SAP Solution Manager 7.2 and SAP Cloud ALM to support change management workflows and processes. This role requires close collaboration with project teams and change management personnel to ensure smooth operations and adherence to best practices. The position is based in Malaysia, and candidates must be willing to relocate and work according to the client’s business hours, including shift and on-call duties if necessary.

Key Responsibilities

- Configure and maintain SAP Solution Manager 7.2 and SAP Cloud ALM to facilitate change management processes and workflows effectively.
- Provide both technical and functional support for SAP Solution Manager issues, troubleshooting problems and mitigating risks as they arise.
- Manage integrations between SAP Solution Manager and other systems, such as ServiceNow, ensuring seamless communication and coordination of change management activities.
- Monitor, report, and analyze the status, progress, and quality of change management deliverables, promptly addressing any deviations or non-compliance issues.
- Collaborate closely with the change management team and other project stakeholders to optimize the use of change management tools and processes.
- Apply a solid understanding of ERP processes to advise on and improve change management practices.

Required Qualifications

- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
- Minimum of 3 years’ experience in change management within SAP projects, preferably in an analyst capacity.
- Proficiency in SAP Solution Manager 7.2 and SAP Cloud ALM, with familiarity in other SAP tools and technologies.
- Hands-on experience with CHARM (Change Request Management) configuration.
- Proven experience integrating CHARM with ServiceNow or similar ITSM platforms.
- Strong knowledge of change management best practices and industry standards.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work independently and collaboratively within a team, managing multiple priorities effectively.
- Adaptability to changing business and project requirements, with the capability to handle complex challenges.
- Willingness to work shifts and be available on-call as needed.
- Willingness to travel and be placed onsite at the client’s location if required.
- Commitment to working according to the client’s business days and office hours.
- Open to relocating to Malaysia for the duration of the contract.

Preferred Qualifications and Benefits

- Certifications in SAP Solution Manager, SAP Cloud ALM, or change management are advantageous.
- A proactive, curious, and creative mindset with a strong desire to continuously learn and take on new challenges.
- Competitive compensation offered, with pay up to Rs700,000 per month.
- Opportunity to work in a dynamic environment supporting critical SAP change management initiatives.

Additional Information

- This is an in-person role based in Malaysia.
- Candidates will be asked about their notice period and willingness to relocate during the application process.
- Experience with SAP Solution Manager and CHARM for at least 3 years is preferred.

This role offers a unique opportunity for professionals looking to advance their career in SAP change management while working in a challenging and rewarding environment.