Key Responsibilities:

 

Customer Engagement: Initiate and maintain communication with customers via various channels (phone, email, live chat) to understand their needs, provide product information, and offer solutions.

Sales Generation: Actively promote Scarlex products/services, identify sales opportunities, and convert leads into sales through persuasive communication and effective sales techniques.

Product Knowledge: Develop a deep understanding of product/service offerings, stay updated on new features, and effectively communicate their benefits to potential customers.

Issue Resolution: Address customer concerns, troubleshoot problems, and provide appropriate solutions, ensuring a positive customer experience.

Team Collaboration: Collaborate with internal teams such as marketing and logistics to align strategies, improve processes, and contribute to overall company goals.

Sales Reporting: Prepare regular sales reports, analyze performance metrics, and provide insights to management for continual improvement.

Qualifications and Skills:

  • Previous experience in sales, customer service, or a related field is preferred (Freshers are highly motivated to apply).
  • communication skills with the ability to engage and build rapport with customers.
  • Strong sales acumen and the ability to close deals effectively.
  • Problem-solving skills with a customer-centric approach.
  • High school diploma required; additional education in sales or business-related fields is a plus.

Benefits:

  • Competitive salary and commission structure (25,000 Pkr - 50,000 Pkr).
  • Weekly & Monthly Bonuses.
  • Travel Allowance for Both Male & Female.

Job Types: Full-time (Fresher & Experienced both can apply)

Salary: Rs25,000.00 - Rs50,000.00 per month

Job Details

Industry:
BPO
Total Positions:
17 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 3 Years
Apply Before:
Jan 02, 2024
Posting Date:
Dec 02, 2023

Scarlex

BPO · 11-50 employees - Islamabad

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