Posted Mar 11, 2021
- Provide customer service for the company’s products and assist them in purchasing products.
- Answer any question they may form order / Status inquiries such as shipping and billing on different social media platforms.
- Help customers who want to make returns and exchange products.
- Provide front-line phone support.
- Response to customers during business hours on Live Chat.
- Enter, maintain, and verification of customer information.
- Issue problem resolution responses to inquiries, and make adjustments as necessary.
- Utilize customer feedback to recommend product and service improvements.
Job Details
Scents'n Stories
Itqan Corporation was founded in 2015. It is in e-commerce space with several retail brands in the health and beauty industry. We are a young, high-tech team specializing in creating superior customer experience by providing ease, quality and value for money. Our popular brands are Scents'n Stories, Aroma Farmacy and Wabees Co. We offer a great learning and intellectual environment specially for competent fresh graduates where they can hone their skills.
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