Posted 6 days ago 2 views
We are seeking a detail-oriented Scheduler to manage and coordinate the daily scheduling of online tutoring classes. The ideal candidate will work closely with students, tutors, and internal teams to ensure smooth class operations. This role requires excellent organizational skills and the ability to handle scheduling conflicts efficiently. The position operates from 1 PM to 10 PM, Monday to Friday, with alternate Saturdays, and is based on-site.
Key Responsibilities
- Manage and monitor the daily schedule of online tutoring sessions.
- Coordinate availability between students and tutors to schedule classes effectively.
- Assign tutors based on subject expertise, level, availability, and student needs.
- Schedule and oversee demo, trial, and regular classes.
- Communicate class timings and updates promptly to students, parents, and tutors.
- Follow up on class attendance and availability with both tutors and students.
- Handle cancellations, rescheduling, make-up classes, and resolve scheduling conflicts.
- Monitor ongoing classes to ensure sessions proceed as planned.
- Maintain accurate records of student, tutor, and class schedules within the system.
- Identify and resolve scheduling issues in a timely manner.
- Collaborate with Customer Success and other relevant teams on class-related matters.
- Maintain regular communication with tutors to keep their availability information current.
- Prepare and maintain daily and weekly scheduling reports.
- Escalate recurring issues related to attendance, availability, or scheduling to management.
- Ensure a positive and seamless experience for students, parents, and tutors.
- Conduct technical testing sessions for newly onboarded tutors to verify readiness before assigning introductory classes.
- Develop tailored tutor profiles based on specific requirements from prospective students.
Required Qualifications
- Proven experience in scheduling or coordination roles, preferably in an educational or tutoring environment.
- Strong organizational and multitasking abilities.
- Excellent communication skills to liaise effectively with students, tutors, parents, and internal teams.
- Ability to manage conflicts and resolve scheduling issues promptly.
- Proficiency in using scheduling software and maintaining accurate records.
- Attention to detail and commitment to maintaining a smooth operational flow.
Preferred Qualifications and Benefits
- Experience working in online education or tutoring platforms.
- Familiarity with technical testing procedures for online teaching tools.
- Ability to work flexible hours, including alternate Saturdays.
- Opportunity to work in a dynamic, student-focused environment.
- Collaborative team culture with opportunities for professional growth.
Work Location: This is an in-person position.
Application Questions:
- What is your current salary?
- What is your expected salary?
- How soon can you join?
This role offers a unique opportunity to contribute to the success of an online tutoring platform by ensuring efficient scheduling and excellent communication among all stakeholders. If you are organized, proactive, and passionate about education, we encourage you to apply.
Skills
Job Details
My Tutor Source (MTS)
What is your Competitive Advantage?
Similar Job Titles
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Aqib Irshad
Head of HR, Training & OD
FINCA
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
