This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Oct 23, 2020
PKR. 20,000 - 25,000/Month
We are looking for a Guest Relations Officer to provide high-quality service to our customers. She will address complaints and go the extra mile to make sure our guests are satisfied.
Responsibilities:
- To welcome guests
- Attend to guests and answer their inquiries
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks
- Address customer complaints
- Record information in the logbook daily
- Ensure compliance with health and quality standards
Requirements:
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Location:
Cantt,
Gujranwala,
Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Nov 24, 2020
Posting Date:
Oct 23, 2020
Second Cup Coffee Co.
Hotel Management / Restaurants · 51-100 employees - Gujranwala
pSecond Cup Coffee Co./p
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