Segment Head

The Bank of Punjab (BOP) is seeking an experienced professional to join their team in Lahore as a Segment Head for Digital Fraud Risk Management. This role is designed for a seasoned individual with extensive expertise in fraud risk and compliance, responsible for overseeing and enhancing the bank’s digital fraud risk strategies. The ideal candidate will bring strong leadership skills and a deep understanding of fraud prevention within the financial sector, ensuring the protection of the bank’s digital assets and customer interests.

Key Responsibilities

- Lead the Digital Fraud Risk Management segment, developing and implementing effective fraud risk frameworks and controls.
- Monitor and analyze digital fraud trends to proactively identify potential risks and vulnerabilities.
- Collaborate with cross-functional teams including compliance, IT, and operations to strengthen fraud detection and prevention mechanisms.
- Oversee investigations related to digital fraud incidents, ensuring timely resolution and reporting.
- Develop policies and procedures aligned with regulatory requirements and industry best practices.
- Provide strategic guidance and training to staff on fraud risk management techniques and tools.
- Manage relationships with external vendors and stakeholders involved in fraud risk management solutions.
- Prepare detailed reports and presentations for senior management and regulatory bodies.

Required Qualifications

- Bachelor’s degree from a recognized university.
- Over 12 years of experience in fraud risk management or compliance, preferably within the banking or financial services sector.
- Proven track record in managing digital fraud risk and implementing robust control measures.
- Strong knowledge of regulatory frameworks and compliance standards related to fraud prevention.
- Excellent analytical, problem-solving, and communication skills.
- Ability to lead and motivate teams while managing multiple priorities effectively.

Preferred Qualifications and Benefits

While not explicitly stated, candidates with advanced certifications in risk management, fraud examination, or related fields will be considered favorably. The position offers the opportunity to work in a dynamic banking environment with a focus on innovation and digital security. The Bank of Punjab provides a competitive compensation package aligned with the candidate’s experience and qualifications.

This role is an excellent opportunity for a dedicated professional looking to make a significant impact in digital fraud risk management within a reputable financial institution.