Senior Account Manager

Noxlumyn is seeking a highly skilled Senior Account Manager to join our dynamic and fully remote team. This role requires managing client relationships, overseeing Project Managers, and coordinating both internal teams and external contractors to ensure timely, on-budget project delivery. The ideal candidate will leverage their digital marketing expertise to develop strategic solutions, identify growth opportunities, and improve operational workflows. Strong communication, leadership, and problem-solving abilities are essential, as is the capacity to thrive in a collaborative environment. The position operates on Eastern Standard Time (EST) from Monday to Friday, with working hours between 8:00 AM–4:00 PM or 9:00 AM–5:00 PM.

Key Responsibilities:
- Serve as the primary point of contact for clients, managing relationships and expectations independently.
- Organize and monitor tasks, deadlines, and project progress using ClickUp.
- Supervise Project Managers and coordinate efforts between internal teams and external contractors.
- Identify operational challenges and implement effective workflow improvements.
- Manage vendor and contractor relationships, including proposals and deliverables.
- Detect opportunities for account growth and collaborate with clients to develop strategic plans.
- Prepare comprehensive reports on account status, client feedback, project progress, and team performance.
- Proactively identify potential project risks and devise strategies to mitigate them.

Required Qualifications:
- Minimum of 3 years’ experience in account management, project management, and digital marketing.
- Proven ability to manage projects, teams, and Project Managers effectively.
- Strong understanding of digital marketing terminology, strategies, and best practices.
- Excellent verbal and written communication skills.
- Demonstrated expertise in client relationship management and stakeholder coordination.
- Proficiency with project management tools and methodologies.
- Exceptional organizational, analytical, and problem-solving skills.
- Ability to manage multiple projects and priorities efficiently in a fast-paced environment.

Tools and Software Proficiency:
- Slack for team communication
- ClickUp for project management
- Airtable as a client portal
- Email for client and partner correspondence
- Zoom for virtual meetings
- ClickFunnels and GoHighLevel for funnels and CRM
- EasyWebinar, Zoom Webinar, EverWebinar, and Aevents for webinar hosting
- Google Suite for productivity and collaboration
- Zapier for workflow automation
- WordPress for website management

Preferred Qualifications and Benefits:
- Enjoy the flexibility of working from anywhere in a fully remote setting.
- Access to paid time off to support work-life balance.
- Be part of a culture that encourages professional growth and development.
- Participate in virtual coffee chats, dinners, and team-building activities to foster connection.
- Benefit from performance-based annual appraisals that recognize your contributions.

Noxlumyn is committed to an efficient and positive recruitment process. If you do not hear from us within 14 days of your application, please understand that we have proceeded with other candidates. We look forward to welcoming a motivated Senior Account Manager who is ready to make a significant impact.