Location: Bahria Town Phase 4, Islamabad
Job Type: Onsite Experience Required: 06 Years+ What We Are Looking For We are looking for an experienced and motivated Account Manager to join our team. The ideal candidate will have strong client management, communication, business development, and relationship-building skills, along with a proven track record of managing key accounts and driving business growth. Job Responsibilities ·Manage and maintain strong, long-term relationships with existing clients and key accounts.· Act as the primary point of contact for assigned clients and ensure a high level of customer satisfaction.
· Understand existing clients’ business needs, challenges, and upcoming requirements.
· Identify and pursue upselling and cross-selling opportunities within existing accounts based on their business and technology requirements.
· Develop and maintain a strong sales pipeline from existing clients, including leads, opportunities, quotations, and proposals.
· Prepare and deliver business proposals, presentations, quotations, and commercial offers to clients.
· Coordinate with technical, project, finance, and operations teams to ensure appropriate solutions and timely delivery to clients.
· Follow up with existing clients on proposals, opportunities, renewals, and ongoing requirements to convert opportunities into business.
· Identify and research new prospects and potential clients within relevant industries and market segments.
· Generate new business opportunities through networking, referrals, market research, LinkedIn, cold outreach, and other business development activities.
· Conduct meetings and presentations with prospective clients to understand their requirements and introduce relevant IT/software solutions and services.
· Build and maintain relationships with key decision-makers and stakeholders at prospective organizations.
· Negotiate contracts, pricing, and commercial terms with clients when required.
· Monitor account performance, project progress, client requirements, and overall customer satisfaction.
· Handle client queries, concerns, and escalations professionally and ensure timely resolution.
· Maintain accurate records of client interactions, opportunities, contracts, proposals, and account activities.
· Prepare regular sales reports, account updates, pipeline reports, and forecasts for management.
· Stay updated on industry trends, market developments, competitor activities, and emerging IT/software solutions.
· Achieve assigned sales, revenue, new business, and account management targets.
Skills and Qualifications · Bachelor’s degree in Business Administration, Marketing, Management, IT, or a related field.· 6+ years of relevant experience in Account Management, Client Management, Sales, Business Development, or a similar role.
· Proven experience in managing corporate clients and key accounts.
· Strong communication, presentation, negotiation, and interpersonal skills.
· Excellent client relationship management and problem-solving abilities.
· Strong understanding of sales processes and business development.
· Ability to identify upselling, cross-selling, and new business opportunities.
· Strong lead generation, prospecting, follow-up, and client acquisition skills.
· Ability to understand client requirements and coordinate with technical teams to propose appropriate solutions.
· Ability to manage multiple accounts, priorities, and deadlines effectively.
· Strong business acumen and a results-oriented approach.
· Proficiency in Microsoft Office, particularly Excel and PowerPoint.
· Ability to work independently as well as collaboratively with cross-functional teams.
· Experience in the IT/Technology and Software industry will be an added advantage.
How to Apply Interested candidates can send their updated resumes to: *********Pay: Rs100,000.00 - Rs150,000.00 per month
Work Location: In personSkills
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