We are looking for a skilled and responsible Senior Amazon Virtual Assistant to manage and grow our Amazon seller account. The successful candidate will be responsible for overseeing product listings, order processing, customer support, and maintaining account health while strictly adhering to Amazon policies. This role requires strong attention to detail, effective problem-solving skills, and prior experience with Amazon Seller Central to ensure smooth operations and continuous growth.
Key Responsibilities
Product Listing & Optimization
Create, upload, and manage product listings on Amazon Seller Central. Develop SEO-friendly and policy-compliant titles, bullet points, and descriptions. Conduct keyword research to optimize listings for better search rankings. Manage product variations such as size and color, and regularly update product images, pricing, and other relevant details.
Order & Inventory Management
Monitor daily orders and ensure timely processing. Track shipments and update order statuses promptly. Manage inventory levels to avoid stockouts and coordinate with suppliers or warehouse teams to maintain adequate stock.
Customer Support
Respond to customer inquiries within 24 hours. Handle returns, refunds, and A-to-Z claims professionally. Resolve customer complaints efficiently while maintaining high seller ratings and positive feedback.
Account Health Management
Regularly monitor the account health dashboard. Address suppressed or inactive listings promptly. Manage policy warnings, violations, and appeals to ensure full compliance with Amazon’s rules and guidelines.
Marketing & Sales Growth
Run and manage basic Amazon PPC campaigns. Conduct competitor and market research to identify growth opportunities. Optimize listings to improve conversion rates and plan promotions, discounts, and deals to boost sales.
Reporting & Performance Tracking
Prepare daily and weekly sales reports. Analyze product performance and market trends. Provide actionable recommendations to support business growth and scaling.
Required Qualifications
Experience
A minimum of 3 to 5 years of experience working with Amazon Seller Central is essential. Proven success in product listing management and account handling is required. Experience in the apparel or fashion category is considered an advantage.
Technical Skills
Strong knowledge of Amazon listing SEO and a thorough understanding of Amazon policies and guidelines are necessary. Experience with PPC campaigns at a basic to intermediate level is expected. Familiarity with tools such as Helium 10 or Jungle Scout is beneficial. Basic proficiency in Excel or Google Sheets is also required.
Soft Skills
Exceptional attention to detail and strong communication skills in English are vital. The candidate should have a problem-solving mindset and the ability to work independently. Effective time management and multitasking abilities are important for success in this role.
Preferred Qualifications and Benefits
Experience managing the USA marketplace is highly desirable. In-depth knowledge of Amazon policies related to listings, account health, and compliance will be an added advantage. A background in clothing, jackets, or fashion niches is preferred. The ability to efficiently handle multiple tasks simultaneously is essential.
This is a full-time, onsite position with working hours from 9:00 AM to 6:00 PM. The salary range is Rs. 80,000 to Rs. 100,000 per month. Benefits include yearly bonuses, salary increments, outdoor activities, medical coverage, and fuel allowance. The work location involves being on the road, offering a dynamic and engaging work environment.
This role presents an excellent opportunity for a motivated professional to contribute to the growth of a thriving Amazon seller account while working in a supportive and rewarding setting.