At PwC, the Senior Associate I – HR Analytics plays a vital role within the Human Capital Development team. This position is responsible for designing and managing analytics frameworks, performance reporting, and delivering insights that support strategic talent decisions. The role demands strong technical expertise, sound judgment, and the ability to independently lead HR analytics projects in close collaboration with Human Capital leadership and business stakeholders. The focus is on transforming HR data into trusted insights, interactive dashboards, and automated solutions that enhance workforce decision-making, operational efficiency, and employee experience. The role involves partnering with HR teams and relevant business and technology stakeholders to develop scalable reporting, improve data quality and governance, and automate repetitive HR processes.
Key Responsibilities
People Analytics & Workforce Insights
- Analyze workforce data across the employee lifecycle, including headcount, hiring, onboarding, performance, skills, workforce movement, and attrition.
- Develop descriptive and diagnostic analyses, and where applicable, support predictive or forward-looking workforce insights.
- Identify trends, exceptions, and root causes, translating analysis into concise, actionable insights for HR and leadership.
- Develop relevant metrics, trend analysis, and scenario-based reporting.
Dashboarding & Business Intelligence
- Design, build, and maintain interactive Power BI dashboards and executive reports for HR KPIs and strategic priorities.
- Translate business requirements into clear KPIs, measures, visualizations, drill-downs, and reporting views.
- Build robust data models using Power Query, relationships, and dimensional modeling techniques.
- Establish reusable reporting solutions to replace manual reporting and enable timely refreshes from approved source systems.
- Validate calculations, source data, filters, and dashboard outputs before release, continuously improving usability and relevance.
HR Data Management & Governance
- Consolidate, cleanse, transform, and reconcile HR data from approved HR systems and authorized sources.
- Establish data quality checks, definitions, and validation controls to improve consistency, completeness, and reliability of HR reporting.
- Maintain clear documentation for data sources, transformations, business rules, KPI definitions, and reporting logic.
- Handle employee and workforce information in compliance with confidentiality, privacy, access control, and information governance requirements.
- Support the development of a consistent HR data and KPI framework to strengthen the use of a reliable source of truth.
HR Automation & Digital Solutions
- Identify repetitive, manual, and high-volume HR activities suitable for automation or digitization.
- Design and implement workflow and reporting automations using approved tools such as Power Automate, Power Query, Microsoft 365, and other HR technology platforms.
- Support integration of HR systems, workflow tools, and reporting platforms to reduce duplicate data entry and manual reconciliation.
- Develop controlled, auditable solutions with appropriate approvals, exception handling, monitoring, and documentation.
- Explore AI-enabled HR use cases using approved enterprise tools, ensuring human validation and governance.
Continuous Improvement & Stakeholder Partnership
- Collaborate with HR teams to understand business challenges, define reporting or automation requirements, and convert them into scalable solutions.
- Map current processes, identify bottlenecks, and recommend data-driven or technology-enabled improvements.
- Support user adoption through clear documentation, demonstrations, and knowledge transfer.
- Track effectiveness of dashboards and automations through metrics such as data accuracy, reporting turnaround time, manual effort reduction, and user adoption.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Analytics, Data Analytics, Information Systems, Computer Science, or a related field.
- Practical experience in data analysis, dashboard development, business intelligence, or process automation; experience in HR/people analytics is preferred.
- Strong proficiency in Power BI, including Power Query, data modeling, DAX, and dashboard design.
- Advanced Excel skills; working knowledge of SQL or other data querying/analytical tools is desirable.
- Experience with workflow automation tools such as Power Automate or equivalent platforms is advantageous.
Preferred Qualifications and Additional Skills
- Familiarity with HR technology platforms and HRIS systems.
- Skills in data cleaning, data integration, and data quality management.
- Strong analytical thinking, communication, and stakeholder management capabilities.
- Ability to embrace change, accept feedback, and drive data-driven decision-making.
- Knowledge of AI-enabled HR use cases and digital transformation initiatives is a plus.
This role does not require government clearance or offer work visa sponsorship. Travel requirements are not specified. The position offers the opportunity to contribute significantly to the HR analytics function by delivering impactful insights and automation solutions that enhance workforce management and organizational effectiveness.