Senior Branch Services Officer

We are seeking a dedicated professional with a minimum of four years of relevant banking experience, including at least one year in a supervisory role, to join our Operations team. The ideal candidate will hold a Bachelor’s degree from an HEC-recognized institute or university and possess strong knowledge of banking operations, compliance, and regulatory requirements. This role involves overseeing critical functions such as cash management, clearing, and remittance, ensuring adherence to service standards and regulatory timelines. The position is based across multiple cities and offers an opportunity to contribute to the smooth functioning of daily banking operations while supporting the Operations Manager as needed.

Key Responsibilities

- Supervise cash, clearing, and remittance functions to ensure accuracy and efficiency.
- Authorize non-financial transactions and activities after verifying completeness in line with bank policies and regulations.
- Maintain service standards and ensure transaction turnaround times (TAT) meet the bank’s defined benchmarks.
- Coordinate effectively with branches and the Head Office regarding daily operational matters.
- Oversee the preparation and submission of periodic returns to the State Bank of Pakistan (SBP) and Head Office for the functions under your supervision.
- Serve as a backup for the Operations Manager, stepping in as required to maintain operational continuity.

Required Qualifications

- Minimum Bachelor’s degree from an HEC-recognized university or institute.
- At least four years of relevant experience in the banking sector.
- Minimum one year of experience in a supervisory capacity.
- Good written and oral communication skills.
- Sound understanding of Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) regulations.

Department: Operations
Location: Multiple Cities
Application Deadline: 5th November 2026

This role is ideal for candidates looking to advance their careers in banking operations with a reputable institution. The position demands attention to detail, adherence to compliance standards, and the ability to manage multiple operational tasks efficiently. If you meet the qualifications and are ready to take on a challenging supervisory role, we encourage you to apply before the deadline.