Senior Credit Controller

We are a dynamic company specializing in flexible vehicle rental and rent-to-buy solutions tailored for PCO and taxi drivers. Operating with a large network of drivers on weekly payment cycles, effective cash collection is vital to our success. We are looking for a confident, persistent, and commercially minded Credit Controller who thrives in a fast-paced environment and takes full ownership of cash flow management. This role offers a unique opportunity to directly impact revenue by managing collections and fostering strong customer relationships.

Key Responsibilities

Manage a portfolio of high-frequency billing accounts, ensuring timely collection of outstanding invoices. Proactively chase overdue payments through calls, emails, and formal correspondence. Negotiate payment plans that balance debt recovery with maintaining long-term customer relationships. Monitor high-risk accounts closely and communicate proactively to prevent debt escalation. Act as the escalation point for complex or disputed accounts, resolving issues efficiently. Collaborate with legal teams and external agencies for debt recovery on severely overdue or disputed accounts. Maintain accurate documentation to support internal and external audits. Present weekly and monthly collections performance reports to senior finance leadership. Analyze trends in late payments and recommend process improvements to mitigate future risk. Validate billing accuracy to ensure compliance with contract terms. Implement financial controls to reduce risk exposure. Supervise and mentor junior credit controllers by reviewing their portfolios and performance. Support recruitment, training, and performance evaluations within the credit control team.

Required Qualifications

Proven experience in credit control, preferably in a senior or team leadership role. ACCA qualification or a bachelor’s/master’s degree in Finance, Accounting, or a related field. Proficiency in ERP and accounting systems such as SAP, Oracle, Microsoft Dynamics, Xero, QuickBooks, or similar platforms. Strong Excel skills for data analysis and reporting. Excellent communication skills with confidence in engaging both clients and internal stakeholders. Highly organized with strong attention to detail and the ability to manage multiple priorities effectively.

Preferred Qualifications and Benefits

Experience in PCO/taxi, fleet management, leasing, or automotive sectors is advantageous. Familiarity with CRM tools like HubSpot is a plus. Experience managing weekly or recurring billing models. Exposure to software such as Prohire, Coastr, or XeroPay is beneficial. Competitive salary starting from Rs100,000 per month. The role is based in Lahore, requiring reliable commuting or relocation prior to starting work. A minimum of 3 years’ experience as a Credit Controller is required. This is an in-person position offering the chance to work in a fast-paced environment where your efforts will directly influence company revenue.

If you are a motivated credit control professional eager to take ownership of cash flow and contribute to a growing business, this role is an excellent fit for you.