Senior Credit Controller

We are a dynamic company providing PCO and taxi drivers with flexible vehicle rental and rent-to-buy solutions. With hundreds of drivers on weekly payment cycles, effective cash collection is central to our operations. We are seeking a confident, persistent, and commercially minded Credit Controller who thrives in a fast-paced environment and takes ownership of cash flow by proactively chasing payments and managing outstanding accounts. This role offers the opportunity to make a direct impact on the company’s revenue and financial health.

Key Responsibilities

Collections & Portfolio Management
- Manage a portfolio of high-frequency billing accounts, ensuring timely collection of outstanding invoices.
- Proactively chase overdue payments through multiple channels, including phone calls, emails, and formal correspondence.
- Negotiate payment plans that balance effective debt recovery with maintaining long-term customer relationships.
- Monitor high-risk accounts closely to prevent escalation of debt and communicate proactively with customers.
- Serve as the escalation point for complex or disputed accounts, resolving issues efficiently.
- Collaborate with legal teams and external agencies for debt recovery on severely overdue or disputed accounts.
- Maintain accurate documentation to support internal and external audits.

Reporting & Insights
- Present weekly and monthly collections performance reports to senior finance leadership.
- Analyze trends in late payments and recommend process improvements to mitigate future risks.
- Validate billing accuracy in line with contractual agreements.
- Implement financial controls to reduce risk exposure.

Team Leadership
- Supervise and mentor junior credit controllers, reviewing their portfolios and performance.
- Assist with recruitment, training, and conducting performance reviews within the credit control team.

Required Qualifications

- Proven experience in credit control, preferably in a senior or team-lead role.
- ACCA qualification, Master’s, or Bachelor’s degree in Finance, Accounting, or a related field.
- Proficiency in ERP and accounting systems such as SAP, Oracle, Microsoft Dynamics, Xero, QuickBooks, or similar platforms.
- Strong Excel skills for data analysis and reporting.
- Excellent communication skills with confidence in engaging both clients and internal stakeholders.
- Highly organized with strong attention to detail and the ability to manage multiple priorities effectively.

Preferred Qualifications and Benefits

- Experience in PCO/taxi, fleet, leasing, or automotive sectors is highly desirable.
- Familiarity with CRM tools such as HubSpot.
- Experience managing weekly or recurring billing models.
- Exposure to software platforms like Prohire, Coastr, or Xero is advantageous.

Additional Information

- Salary: Starting from Rs100,000 per month.
- Location: This is an in-person role based in Lahore. Candidates must reliably commute or be willing to relocate before starting.
- Experience: Minimum of 3 years in credit control is required.

This position is ideal for someone who enjoys a challenging environment where their work directly influences the company’s financial success. If you are motivated by results and have the skills to manage complex credit portfolios while leading a team, we encourage you to apply.