Senior Credit Controller

One World Rental - Global Event Technology

Rawalpindi , Pakistan

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Posted 9 hours ago 3 views Report Job

One World Group is a global technology delivery platform dedicated to solving complex operational challenges by integrating technology, skilled professionals, and global logistics. One World Rental, a specialist division within the group, provides event technology, connectivity, and technical support for conferences, exhibitions, festivals, training programs, and temporary business environments worldwide. As the business expands, we are strengthening our global finance team to enhance operational support, improve reporting, and ensure consistency across international locations. This role focuses on managing customer accounts to protect cash flow by ensuring timely collections and addressing overdue balances effectively.

Key Responsibilities
- Manage a portfolio of customer accounts across multiple entities and regions, prioritizing collection efforts based on aged debt reviews.
- Contact customers regarding overdue balances, payment commitments, and upcoming due dates, handling complex or high-risk accounts with professionalism.
- Investigate invoice disputes, short payments, credit notes, and unapplied cash to resolve payment issues.
- Collaborate with sales, operations, and finance teams to address obstacles impacting payment.
- Monitor broken payment promises and take appropriate follow-up actions.
- Review customer statements and ensure all supporting invoices and documentation are accurate and available.
- Oversee the accurate allocation of customer receipts and reconciliation of accounts.
- Maintain clear and complete records of customer communications, disputes, and agreed actions.
- Prepare regular reports on aged debt, cash collections, key risks, and expected receipts to support cash flow forecasting and month-end reporting.
- Support the maintenance of credit control procedures, account records, and customer credit information.
- Provide day-to-day guidance to credit control colleagues, reviewing their work to ensure consistency and accuracy.
- Identify recurring collection issues and recommend practical improvements to processes and reporting systems.

Required Qualifications
- Several years of experience in credit control, accounts receivable, or collections.
- Proven ability to manage sizeable or complex customer ledgers.
- Experience resolving payment disputes and improving collection outcomes.
- Skilled in preparing or reviewing aged debt and cash collection reports.
- Proficient in allocating receipts and reconciling customer accounts.
- Strong command of written and spoken English for effective communication with international customers and colleagues.
- Confident user of spreadsheets and finance systems.

Preferred Qualifications and Benefits
- Experience with Xero or similar accounting software is advantageous.
- Previous experience supporting or guiding colleagues is beneficial.
- Familiarity with multi-entity or international business environments is helpful.
- Permanent full-time position based in Rawalpindi, Pakistan, within a growing global finance team.
- Opportunity to take ownership of a critical part of the customer finance process.
- Potential for career progression within the wider finance function.
- Competitive monthly salary ranging from Rs150,000 to Rs180,000.

This role suits individuals who are firm yet professional in managing overdue payments, able to prioritize accounts effectively, and committed to following through on actions to resolution. Candidates should be calm under pressure, capable of handling difficult conversations, and motivated to help build consistent team practices and accurate financial records. If you enjoy practical, hands-on work that directly supports business cash flow in a dynamic international setting, this position offers a rewarding opportunity.