We are seeking a motivated Customer Sales Representative to join our team and support both inbound and outbound sales efforts during peak demand periods, marketing campaigns, and new client onboardings. The ideal candidate will confidently explain and qualify leads, convert prospects into customers, and consistently deliver exceptional customer experiences. This role requires a proactive approach to managing customer interactions and a strong focus on achieving sales targets while maintaining high service standards.
Key Responsibilities
- Respond promptly to inbound inquiries received via phone, chat, email, or social media channels.
- Conduct outbound calls to follow up on leads generated through marketing campaigns.
- Clearly articulate the features and benefits of the Tameer.ai platform, including AI tools and service packages.
- Qualify prospects such as buyers, investors, and contractors to assess sales readiness.
- Close sales and consistently meet or exceed assigned revenue targets.
- Maintain accurate and up-to-date records in the CRM system.
- Identify opportunities to upsell or cross-sell additional services to maximize customer value.
- Provide insightful feedback to marketing and product teams based on customer interactions and market trends.
- Support product platform initiatives and promotional campaigns as required.
Required Qualifications
- Diploma or Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred.
- 3 to 4 years of experience in sales, customer service, or real estate sales.
- Strong communication and persuasion skills, with the ability to explain complex digital products and AI solutions clearly and confidently.
- Proficiency in using CRM systems and digital platforms, including apps, dashboards, and AI tools.
- Demonstrated ability to qualify leads, handle objections effectively, and close sales successfully.
- Self-motivated and target-driven with the ability to independently manage customer relationships.
- Flexibility to work on-call schedules as needed.
Preferred Qualifications and Benefits
- This position is based near Expo Center, Johar Town, Lahore, with working hours from Monday to Saturday, 10:00 AM to 7:00 PM.
- The role requires in-person attendance to foster team collaboration and customer engagement.
- Candidates will be asked about their current and expected salary during the application process.
- This opportunity offers a dynamic work environment focused on innovative AI-driven products and services, emphasizing customer satisfaction and sales performance.
This role is ideal for individuals who thrive in a fast-paced sales environment and are passionate about leveraging technology to enhance customer experiences. If you are driven by targets and enjoy working with cutting-edge digital platforms, this position provides a rewarding career path with growth potential.