Senior Employee Relations Business Partner

Motive is a leading provider of innovative tools designed to empower those managing physical operations, enhancing safety, productivity, and profitability. Our platform uniquely integrates safety, operations, and finance teams by enabling them to manage drivers, vehicles, equipment, and fleet-related expenses within a single system. Leveraging advanced AI, Motive delivers comprehensive visibility and control while automating routine tasks to reduce manual workloads. Serving nearly 100,000 customers—from Fortune 500 companies to small businesses—across diverse industries such as transportation, logistics, construction, energy, manufacturing, agriculture, retail, and the public sector, Motive is committed to transforming operational management.

As an Employee Relations Partner, you will serve as a trusted advisor to Business and HR Leaders, HR Business Partners, and Legal teams. Your role will focus on fostering a fair, unbiased, and human-centered approach to resolving workplace concerns. You will be instrumental in shaping a positive employee experience by ensuring all complaints, conflicts, and legal matters are addressed with neutrality, thoroughness, and care. This includes managing the open-door process and conducting sensitive investigations. Reporting to the Senior HRBP Director, you will be the dependable resource employees and leaders turn to during critical moments.

Key Responsibilities

- Own the investigation process end-to-end: Take full responsibility for assigned employee relations cases, managing each from initial intake through to resolution while ensuring timely and well-documented outcomes.

- Handle cases of varying complexity and sensitivity: Conduct comprehensive investigations into a broad spectrum of employee concerns, including human rights, workplace conduct, safety, and attendance, and provide sound, well-reasoned recommendations.

- Maintain meticulous records: Keep detailed and accurate logs of investigations, including notes and supporting documentation, updated consistently and promptly.

- Facilitate the open-door process: Act as an accessible and approachable point of contact for employees, rigorously and impartially investigating formal complaints and legal charges.

- Partner to build stronger ER capabilities: Collaborate closely with Legal and HR Business Partners to design and implement employee relations processes, programs, and tools that enhance organizational capabilities and proactively prevent issues.

- Drive resolution through mediation: Participate in mediation and alternative dispute resolution efforts to help involved parties find common ground and achieve fair outcomes.

Required Qualifications

- Education: Bachelor’s degree from an accredited university or equivalent professional experience.

- Experience: Minimum of 5 years in HR Business Partner roles, including at least 3 years focused on employee relations and/or labor relations.

- Conflict management skills: Demonstrated ability to navigate sensitive conversations, de-escalate tensions, and guide parties toward resolution.

- Employment law knowledge: Familiarity with employment laws in Pakistan and India is highly desirable.

- Communication: Strong communicator with empathy and credibility, capable of building trust across all organizational levels.

Preferred Qualifications and Additional Information

Motive values diversity and inclusion as core principles and is an equal opportunity employer welcoming candidates from varied backgrounds, experiences, abilities, and perspectives. Candidates should be authorized to access technologies controlled under U.S. Export Administration Regulations, as Motive requires employees to have appropriate authorization to access its products and technology.

For US-based roles, depending on the position and location, candidates may be required to sign a non-compete agreement, with exceptions for certain states and roles as mandated by law. All job postings correspond to existing vacancies, and some interviews or new-hire training sessions may take place in person at one of Motive’s global offices.

By joining Motive, you will contribute to a dynamic environment where innovation and employee well-being are prioritized, helping to create safer and more efficient workplaces worldwide.