Senior Engagement Lead

Capgemini is seeking a Senior Director-level executive to serve as the Senior Engagement Lead, responsible for end-to-end management and scaling of the Insight & Data (I&D) portfolio for a major CPRD customer. This role oversees a high-performing global team of over 500 professionals, driving delivery excellence, client partnership, portfolio growth, financial performance, and talent leadership. The successful candidate will play a pivotal role in expanding the engagement in alignment with the customer’s evolving data, analytics, and AI roadmap. The ideal leader combines visionary thinking with pragmatic execution, delivering measurable business outcomes such as bookings, contribution margin, revenue, and market recognition. This position requires a high degree of autonomy, a strong drive to lead change, and the ability to navigate organizational complexities while building the business toward a potential billion-dollar scale.

Key Responsibilities
- Lead and manage a portfolio of 500+ full-time employees specializing in Data Engineering, Analytics, and AI technologies, preferably within Google or Azure data stacks.
- Oversee end-to-end program management across multiple engagements, including various pricing models, ensuring delivery excellence.
- Manage multiple programs within the portfolio, with project managers and scrum masters reporting directly.
- Build and maintain senior-level customer relationships, effectively managing expectations and controlling scope to keep business partners engaged.
- Drive delivery for Data Integration, Reporting, AI, and Machine Learning programs with a strong passion for I&D technologies.
- Establish and maintain a robust governance model for the portfolio.
- Participate in solutioning and pre-sales activities, collaborating with key stakeholders to identify and pursue growth opportunities.
- Identify and implement innovation, automation, and value-add initiatives for the customer.
- Demonstrate strong people management skills, including identifying resource potential, addressing skill gaps, and planning training needs. Mentor and motivate teams to foster collaboration and effective working relationships.
- Exhibit excellent communication and presentation skills to engage diverse audiences.
- Manage project financials and operational parameters to ensure profitability and efficiency.

Required Qualifications
- 15-20 years of experience managing large-scale portfolios with a proven track record of P&L responsibility and sales contribution.
- Bachelor’s degree is required; MBA strongly preferred.
- Extensive experience leading Data Engineering, Analytics, and AI technology platforms.
- Prior experience managing CPRD engagements is highly advantageous.
- Strong customer orientation with excellent decision-making, problem-solving, communication, and presentation skills.
- Demonstrated ability to develop compelling solutions and solve complex, unstructured problems with sound judgment.
- Proven collaboration skills, capable of working effectively with multicultural and multifunctional teams across geographies.
- Hands-on approach with the ability to “roll up sleeves” and drive execution.
- Strong executive presence, entrepreneurial mindset, and leadership capabilities.
- Ability to build consensus and achieve goals through influence rather than direct authority.
- Positive, results-driven style characterized by listening, motivating, delegating, influencing, and monitoring progress.
- Immediate credibility with peers, respected for intelligence and technical expertise.
- Engaging interpersonal style combined with analytical pragmatism to address complex issues quickly.
- Excellent interpersonal and communication skills with professional staff, senior executives, and business communities.

Preferred Qualifications and Benefits
- Experience with CPRD customer engagements is an added advantage.
- Opportunity to lead and grow a large-scale, high-impact portfolio within a global organization.
- Work in a dynamic environment that values innovation, collaboration, and leadership development.

This role demands a strategic yet hands-on leader who thrives in a complex, fast-paced environment and is motivated to deliver high-quality results that drive customer satisfaction and business growth.