Senior ERP Lead

Jaffer Business Systems (JBS), established in 1982 as part of Jaffer Brothers, is a leading IT company in Pakistan with over four decades of experience in delivering innovative technology solutions. Focused on empowering organizations through digital transformation and people-centric technology, JBS offers a wide range of services including IT infrastructure, enterprise software, advanced applications, and consulting. With a diverse portfolio of subsidiaries and specialized business units operating globally, JBS is committed to driving business growth, operational efficiency, and positive impact through collaboration and continuous learning.

The Oracle HCM Lead will be responsible for overseeing the configuration, implementation, and ongoing enhancement of Oracle HCM Cloud across multiple countries. This role involves managing functional and technical delivery for Core HR, Compensation, Performance, and related modules while ensuring secure access, compliant employment documentation, and controlled system releases. The position requires close collaboration with HR, Finance, regional stakeholders, integration engineers, and Cyber Security teams to deliver scalable HR technology solutions, strengthen governance, and support the organization’s digital transformation initiatives. The role is based onsite in Karachi within the JBS Consulting business unit.

Key Responsibilities

- Oracle HCM Configuration and Delivery: Configure, maintain, and enhance Oracle HCM Cloud modules including Core HR, Compensation, and Performance. Develop compensation elements such as quarterly bonuses and first-year bonuses, and manage performance letters via Documents of Record. Ensure all system changes are thoroughly tested, validated, and approved before deployment.

- Employment Contract Management: Maintain and update country-specific employment contract templates for UAE, KSA, Qatar, Jordan, and Pakistan. Incorporate new clauses, coordinate template changes across test and production environments, and validate contract outputs for new hires.

- Integration Management: Coordinate Oracle HCM integrations with external systems like the Greenhouse applicant tracking system. Work with integration engineers to test, validate, and migrate integrations into production environments.

- Release and Environment Management: Plan and manage system changes across test and production environments. Oversee release schedules, validate system outputs, coordinate user acceptance testing (UAT), and manage cutover sequencing to minimize operational impact.

- Access and Security Governance: Administer system roles, user access, and administrative privileges including super-administrator access handover. Collaborate with Cyber Security to ensure segregation of duties, access controls, audit readiness, and compliance with security standards.

- Stakeholder and Delivery Management: Prioritize and manage system requests from HR, Finance, and regional teams using priority classifications. Lead cross-functional teams, resolve delivery issues, and communicate progress, risks, and dependencies to stakeholders.

- Digital Transformation and Process Improvement: Drive HR process automation, system optimization, and continuous improvement efforts. Contribute to the ERP roadmap and maintain detailed system documentation, configuration records, and change logs.

Required Qualifications

- Bachelor’s degree in Computer Science, Information Systems, Human Resources, or a related field; a master’s degree is advantageous.

- Minimum of 10 years’ experience in HCM/ERP implementation and support, including at least 5 years of hands-on experience with Oracle HCM Cloud.

- At least 3 years in a lead or managerial role overseeing functional and technical teams.

- Proven expertise in Oracle HCM configuration, multi-country HR processes, system integrations, document template management, security governance, and production release management.

Preferred Qualifications and Benefits

While not explicitly stated, candidates with strong leadership skills, experience working across GCC countries and Pakistan, and familiarity with regulatory compliance frameworks such as SOX and ISO 27001 will be well-positioned for success. The role offers an opportunity to contribute to a dynamic digital transformation agenda within a reputable and innovative IT organization.