We are a dedicated team that collaborates closely with clients to integrate data, scientific methods, and the expertise of our people to deliver measurement and improvement solutions for the markets we serve. Acting as the vital connection between NielsenIQ and its clients, our service and delivery ensure ongoing client investment in our products. In this role, you will independently manage projects by compiling, analyzing, and interpreting sales data, preparing client reports, and creating presentations that drive actionable insights.
Key Responsibilities
- Drive client satisfaction by providing insights and actionable recommendations through thorough business issue analysis.
- Develop a strategic understanding of industry trends, competitive landscape, and opportunities relevant to NielsenIQ.
- Collaborate with Client Business Partners and senior team members to design analyses that effectively address client questions.
- Coordinate with internal stakeholders such as the Global Report Center Team, Business Intelligence, and Customer Support to meet client requirements efficiently.
- Enhance client value to support the achievement of revenue and satisfaction targets.
- Identify opportunities to introduce additional NielsenIQ services that align with client needs.
- Promote high Net Promoter Score (NPS) and overall client satisfaction.
- Foster cross-market collaboration within NielsenIQ and with clients where appropriate.
Required Qualifications
- University degree in Marketing, Mathematics, Statistics, or related fields is essential; postgraduate qualifications are preferred.
- 2-3 years of experience in Market Research.
- Proficiency in advanced Excel and PowerPoint; knowledge of Power BI or Tableau is an advantage.
- Strong analytical mindset with excellent numerical skills.
- Effective communication and data visualization skills, with an interest in storytelling techniques.
- High level of client service orientation and understanding of growth and brand strategy.
- Solid business acumen and awareness of market dynamics.
- Comfortable working in a digital-enabled environment.
- Fluent in spoken and written English.
Preferred Qualifications and Benefits
Candidates who are highly motivated, self-directed, and proactive will thrive in this role, especially those who can manage multiple projects under tight deadlines or in agile environments. Resourcefulness, curiosity about new technologies, and a willingness to challenge the status quo constructively are highly valued. Attention to detail and a commitment to accuracy are essential traits.
NielsenIQ offers a flexible working environment, volunteer time off, access to LinkedIn Learning, and an Employee Assistance Program (EAP) to support employee well-being and professional growth.
NielsenIQ may use artificial intelligence tools during the recruitment process to enhance efficiency and ensure fair evaluation. These tools assist with résumé screening, candidate assessments, interview scheduling, job matching, and administrative tasks. All AI use is governed by principles of fairness, transparency, human oversight, and inclusion, with final hiring decisions made by humans. Candidates seeking accommodations or human review may contact their local HR representative. More information on NIQ’s AI policies is available on their website.
NielsenIQ is the world’s leading consumer intelligence company, offering comprehensive insights into consumer buying behavior and market trends. Following its 2023 merger with GfK, NielsenIQ combines unparalleled global reach and advanced analytics to deliver the Full View™ of retail and consumer insights. Operating in over 100 markets and covering more than 90% of the global population, NielsenIQ is an Advent International portfolio company.
Committed to diversity, equity, and inclusion, NielsenIQ fosters a workplace that reflects the diversity of the communities it serves. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. The company invites individuals who value inclusivity and equity to join in making a meaningful impact. Further details on diversity and inclusion efforts are available on the NielsenIQ website.