Senior Game Producer

As a Senior Mobile Games Producer specializing in Live Operations, you will oversee the ongoing performance and growth of a portfolio of mobile games. Your primary focus will be leading cross-functional teams to enhance player engagement, retention, and monetization through timely content updates, events, and promotions. You will monitor key performance indicators (KPIs), ensure game stability, and guide the strategic direction of live operations to maximize long-term success. Additionally, you will play a vital role in project and sprint planning to facilitate smooth execution of live initiatives.

Key Responsibilities

- Lead project planning for live operations by defining objectives, scope, timelines, and resource needs. Facilitate sprint planning sessions, daily stand-ups, and retrospectives to maintain effective collaboration and workflow.
- Prioritize tasks and manage the backlog in close coordination with development teams, adapting plans based on game performance, player feedback, and business priorities.
- Plan, coordinate, and execute live events, content updates, and promotions to boost player engagement and revenue. Maintain a detailed live operations calendar to ensure consistent delivery of new content and features.
- Monitor in-game activity and player feedback to proactively resolve issues and identify improvement opportunities.
- Track and analyze KPIs such as DAU, MAU, ARPDAU, and retention rates to evaluate game health. Use analytics tools to generate insights and conduct A/B testing to optimize gameplay and monetization.
- Collaborate with QA and technical teams to ensure stability and performance of live updates. Establish rapid response processes for live operational issues to minimize downtime.
- Work closely with design, development, marketing, community, customer support, user acquisition, and retention teams to align goals and deliver seamless live operations.
- Manage app deployments on Google Play and App Store, including creating and configuring in-app product IDs and maintaining app-related data.
- Identify risks in live operations and develop contingency plans. Lead crisis response efforts to quickly restore game stability during outages or critical bugs.

Required Qualifications

- Minimum of 5 years’ experience in game production or live operations, with at least 3 years in a senior or lead capacity.
- Proven track record managing live operations and development for mobile games, particularly within free-to-play models.
- Strong analytical skills with experience in data-driven decision-making and KPI analysis.
- Excellent project management capabilities, able to prioritize and handle multiple projects in a fast-paced environment.
- Exceptional communication and leadership skills, with the ability to motivate and collaborate effectively across diverse teams.
- Deep understanding of live service best practices, player lifecycle management, and monetization strategies.
- Proficiency with analytics tools such as Google Analytics, Mixpanel, Tableau, and project management software like JIRA and Confluence.
- Technical knowledge of mobile game development processes, server architecture, and live operations tools.
- Bachelor’s degree in Game Design, Business, Analytics, or a related field, or equivalent experience.

Preferred Qualifications and Benefits

- Passion for mobile games and dedication to delivering a high-quality player experience.
- Strong attention to detail with the ability to anticipate and resolve issues before impacting players.
- Experience in user acquisition, retention, and community management is advantageous.
- Opportunity to collaborate with leading international gaming studios including PeopleFun, Halfbrick, and AppLovin.
- Competitive, above-market tax-free USD salaries with performance-based incentives.
- Chance to influence QA strategy and lead a high-impact team within the global gaming industry.
- Career growth and mentorship opportunities in a dynamic, innovative environment.
- Exposure to advanced LiveOps practices, cutting-edge analytics, and modern QA tools.
- Supportive multinational team culture that values innovation, collaboration, and continuous learning.

Join a forward-thinking company dedicated to shaping the future of mobile gaming through expert live operations and data-driven growth strategies.