Careem is at the forefront of developing the Everything App for the Middle East, aiming to simplify everyday life through seamless mobility, food and grocery delivery, payment solutions, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains, served more than 70 million customers, and cultivated a vibrant platform for regional talent and entrepreneurs. Operating across 70+ cities in 10 countries from Morocco to Pakistan, Careem is now embracing an AI-driven future. We are looking for innovative AI professionals who can harness artificial intelligence to create impactful tools, automate workflows, and improve operational efficiency, customer experience, and internal systems. The Senior Growth Analyst will be instrumental in driving data-driven insights and strategies to boost user acquisition, engagement, and retention across Careem’s diverse platforms. This role demands expertise in advanced analytics, consumer behavior, and growth metric optimization to enhance key performance indicators such as Customer Lifetime Value (CLTV), Customer Acquisition Cost (CAC), Average Order Value (AOV), and Average Revenue Per User (ARPU).
Key Responsibilities
Data Collection and Preparation: Extract data from various sources including SQL databases, APIs, and third-party platforms. Clean, wrangle, and validate datasets to ensure accuracy and reliability. Conduct regular quality checks to maintain data integrity. Develop and optimize scripts to automate repetitive data processing tasks, increasing operational efficiency.
Analysis and Insights: Perform exploratory data analysis (EDA) to uncover trends and patterns across channels, verticals, and campaigns. Analyze user behavior, segment performance, and emerging trends to support growth strategies. Utilize advanced statistical and predictive modeling techniques to forecast future outcomes and inform decision-making.
Reporting and Visualization: Design and maintain real-time dashboards using tools like Tableau and Power BI to deliver actionable insights to stakeholders. Prepare weekly and monthly performance reports. Present complex data through clear visualizations that facilitate understanding and strategic planning. Monitor and report on core growth KPIs including retention, churn, and acquisition metrics.
Required Qualifications
A Bachelor’s degree in Engineering, Mathematics, or Statistics from a Tier-1 institute is essential. Candidates should have 4-5 years of relevant experience, ideally within large-scale B2C startups or consumer internet sectors such as food delivery, e-commerce, or gaming. Strong skills in data mining, statistical modeling, and advanced analytics are required. Proficiency in Python, SQL, and visualization tools including Power BI, VBA, Tableau, and PowerPoint is expected. A solid grasp of A/B testing, regression analysis, user segmentation, cohort analysis, digital and mobile app attribution, and incrementality is necessary. The ability to apply behavioral analytics to growth models and communicate complex findings effectively to both technical and non-technical audiences is critical.
Preferred Qualifications and Benefits
Certifications in Data Intelligence, Business Intelligence reporting, or Artificial Intelligence are advantageous. Careem offers a dynamic and collaborative work environment where employees can make a meaningful regional impact while advancing their careers. The company supports a hybrid work model with four days in-office and one day remote, plus the flexibility to work remotely from any country for up to 30 days annually. Employees enjoy unlimited vacation days, comprehensive healthcare benefits, and fitness reimbursements covering gym memberships, health clubs, and training classes. Joining Careem means working with inspiring colleagues in a purpose-driven organization committed to unlocking the region’s potential, alongside continuous opportunities for learning and professional growth.
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