Senior International Trade & Compliance Executive

We are seeking a proactive and detail-oriented International Trade & Compliance Operations Manager with 3 to 5 years of experience in international logistics, import/export operations, customs documentation, and trade compliance. The successful candidate will oversee international shipment documentation, collaborate with logistics partners and customs brokers, maintain compliance records, and support cross-border shipping activities. This role requires strong organizational skills and the ability to resolve operational challenges while continuously improving documentation and logistics processes.

Key Responsibilities

- Manage international shipment documentation and coordinate with major couriers such as DHL, UPS, FedEx, as well as freight forwarders and logistics partners.
- Prepare and verify HS/HTS codes, product classifications, commercial invoices, packing lists, and customs documentation.
- Liaise with customs brokers, freight forwarders, 3PL warehouses, tax advisors, and other service providers to ensure smooth operations.
- Support international logistics operations across regions including the US, UK, EU, and Middle East.
- Assist with VAT/EORI documentation, imports, returns, stock movements, and 3PL workflows specifically for European operations.
- Monitor customs requirements, shipping regulations, and international trade documentation standards to maintain compliance.
- Follow up on shipment delays, customs holds, clearance issues, and documentation errors to facilitate timely resolution.
- Maintain Standard Operating Procedures (SOPs), compliance checklists, product compliance records, documentation templates, trackers, and operational reports.
- Support ecommerce tax and logistics workflows involving platforms like WooCommerce, Stripe Tax, VAT reporting, and coordination with external accountants or advisors.
- Track pending logistics, customs, tax, and compliance issues, coordinating with relevant stakeholders until closure.
- Ensure accurate shipment records are maintained and documentation is complete and accessible.
- Identify opportunities to enhance documentation accuracy, operational efficiency, and international shipping processes.

Required Qualifications

- 3 to 5 years of relevant experience in international logistics, import/export operations, customs documentation, freight forwarding, trade compliance, 3PL, or ecommerce logistics.
- Working knowledge of HS/HTS codes, Incoterms, commercial invoices, DDP/DAP shipments, duties, and customs clearance procedures.
- Experience collaborating with DHL, UPS, FedEx, freight forwarders, customs brokers, or export documentation teams.
- Solid understanding of international shipping and import/export documentation requirements.
- Strong written and verbal communication skills in English.
- Proficiency in Microsoft Excel or Google Sheets.
- Excellent skills in documentation, organization, coordination, and follow-up.
- Ability to investigate shipment and documentation issues and coordinate appropriate solutions.
- Comfortable communicating with international vendors, logistics partners, customs brokers, and service providers.
- Capability to manage multiple shipments, documentation requirements, and pending issues simultaneously.

Preferred Qualifications and Benefits

- Experience with ecommerce platforms such as Shopify or WooCommerce.
- Basic knowledge of VAT, EORI, IOSS/OSS, Stripe Tax, or ecommerce tax workflows.
- Familiarity with import requirements in the US, UK, or EU.
- Exposure to product compliance, testing, certification, or regulatory documentation.
- Experience handling exports from Pakistan.
- Relevant certifications in international trade, customs, logistics, or supply chain management are advantageous.

The position offers a monthly salary range of Rs180,000 to Rs200,000 and is based in Lahore with a hybrid remote work arrangement.

Candidates will be asked to provide details on their experience with international logistics, customs documentation, and trade compliance, including familiarity with HS/HTS codes, Incoterms, and shipment types such as DDP or DAP. Additionally, applicants should be prepared to discuss their experience with US, UK, or EU import/export requirements and share current and expected salary information.