Senior Manager Enterprise Sales

PTCL is seeking a dynamic leader to head a team of Key Account Managers focused on driving sales and business development across Connectivity, Telecom, Digital, ICT, and Mobility sectors. This role involves identifying new business opportunities, nurturing existing client relationships, and delivering strategic solutions aligned with customer needs and business goals. The successful candidate will oversee contract management, revenue forecasting, churn control, and profitability analysis while providing actionable insights to senior management. Staying abreast of market trends and fostering a high-performing team culture are essential to support PTCL’s growth and innovation agenda.

Key Responsibilities

- Lead and manage a team of Key Account Managers to achieve sales targets and expand business across multiple technology domains.
- Identify emerging market opportunities, analyze industry trends, and develop strategies to enhance PTCL’s market presence.
- Assess customer requirements and challenges to design customized solutions that drive long-term business growth.
- Develop and implement go-to-market strategies, leveraging cross-selling and upselling to maximize account value and revenue.
- Translate business objectives into actionable sales plans and maintain strong client relationships through regular engagement.
- Oversee contract lifecycle management, including timely renewals and revisions, while preparing accurate revenue forecasts and performance reports.
- Monitor sales performance, conduct profitability analysis, and collaborate with Finance and other stakeholders to meet territory targets.
- Coordinate cross-functionally with Customer Success, Service Delivery, Product, Technical Support, Finance, and Operations teams to resolve issues and ensure seamless service delivery.
- Champion a customer-centric approach by maintaining high service quality, addressing concerns proactively, and improving customer satisfaction and Net Promoter Score (NPS).

Required Qualifications

- Bachelor’s degree from a reputable institution is mandatory; an MBA is considered an advantage.
- 10 to 15 years of relevant experience in Telecom or ICT sales.
- Proven experience in Sales, Business Development, or Key Account Management within the IT industry or IT service providers.
- Demonstrated success in meeting and exceeding sales targets.
- Prior experience managing teams effectively.
- Strong track record of delivering customer-centric solutions that meet or exceed expectations.
- Familiarity with advanced sales methodologies such as The Challenger Sales, MEDDIC, or MEDDPICC.
- Exceptional planning, organizational, negotiation, and communication skills.
- Ability to perform well under pressure and tight deadlines.
- Self-motivated, innovative thinker with strong problem-solving capabilities.

Preferred Qualifications and Benefits

PTCL fosters an inclusive and diverse work environment that values every individual regardless of gender, social background, religion, belief, or disability. The company is committed to culture transformation and change management, aiming to be the leading driver of Pakistan’s digital transformation.

Employees benefit from family-centric policies, including six months of maternity leave and 30 days of paternity leave, supporting a balanced and fulfilling career. Additionally, PTCL offers a hybrid work model to promote flexibility and work-life harmony.

Joining PTCL means becoming part of a visionary organization dedicated to innovation, resilience, and success, with core values that inspire employees to think big, win every battle, and value achievement.