Senior Manager - Training and Capability Development

Wipro Limited is a global leader in technology services and consulting, dedicated to delivering innovative solutions that address complex digital transformation challenges. With a comprehensive portfolio spanning consulting, design, engineering, and operations, Wipro supports clients in achieving their most ambitious goals and building sustainable, future-ready businesses. Operating across 65 countries with over 230,000 employees and partners, Wipro is committed to helping customers, colleagues, and communities thrive in a rapidly evolving world.

The Senior Manager - Training & Capability Development role, based in Hyderabad, is a leadership position responsible for overseeing the entire learning and workforce readiness framework within a dynamic operation focused on mapping, labeling, data annotation, geospatial, computer vision, and AI data workflows. This role involves translating business needs into effective hiring skills, training architecture, certification processes, and ongoing performance management. The position leads a large team of managers, training leads, subject matter experts, and over 100 trainers across multiple business units and workflows.

Key Responsibilities

- Own the complete training lifecycle, including skill definition, hiring readiness, curriculum governance, certification, nesting, deployment, post-training performance, and continuous capability enhancement.
- Collaborate with Recruitment, Operations, Quality, HR, and Workforce Management to finalize skills, competencies, experience requirements, and selection criteria for new hires.
- Approve training needs analyses, curriculum structures, lesson plans, facilitator guides, participant materials, simulations, assessments, certification standards, and re-certification protocols.
- Ensure all learning interventions align with workflow complexity, policy requirements, quality standards, productivity goals, safety considerations, and business impact.
- Monitor training effectiveness beyond certification, ensuring associates meet or exceed business key result areas (KRAs), quality thresholds, productivity targets, throughput expectations, and client service level agreements (SLAs).
- Define and govern the capability strategy for new-hire training, upskilling, cross-skilling, refresher courses, remediation, policy updates, SME development, trainer certification, leadership development, and re-certification.
- Develop quarterly, bi-annual, and annual training strategies aligned with growth plans, workflow launches, volume forecasts, technology changes, policy updates, quality trends, and client priorities.
- Establish standardized governance, approval controls, review cycles, version management, and effectiveness metrics for learning assets and programs.
- Provide final approval for lesson plans and learning content across various formats including classroom, virtual, simulations, on-the-job training (OJT), nesting, refresher, remediation, and digital learning.
- Ensure curricula incorporate domain-specific concepts such as mapping, geospatial data, annotation and labeling, scenario interpretation, computer vision, human-in-the-loop decision making, quality validation, and policy-based judgment.
- Oversee assessment design, certification gates, practical demonstrations, calibration standards, and exception management processes.
- Maintain learning materials’ currency in response to changes in processes, products, policies, platforms, tools, or quality standards.

Required Qualifications

- Over 10 years of relevant experience in training and capability development, preferably within geospatial, mapping, or related technology domains.
- Strong expertise in Geographic Information Systems (GIS) and related mapping technologies.
- Proven leadership experience managing large, multi-tiered teams in a complex operational environment.
- Demonstrated ability to design and implement comprehensive training frameworks aligned with business goals.
- Excellent stakeholder management skills, collaborating effectively across recruitment, operations, quality, HR, and workforce management functions.

Wipro is committed to fostering a culture of reinvention and continuous learning. This role offers an opportunity to be part of a modern, purpose-driven organization that empowers individuals to shape their own career growth while contributing to transformative digital initiatives. Join Wipro to be at the forefront of innovation and help build the future of technology services.