Posted Oct 21, 2026 47 views
We are seeking a motivated professional to support the implementation and management of CRM software within our organization. The ideal candidate will play a key role in coordinating with various business teams and vendors to ensure seamless integration, customization, and performance of the CRM system. This position requires strong analytical abilities, excellent communication skills, and the capacity to work effectively under pressure while managing multiple tasks. The role also involves monitoring post-implementation issues and assisting in the transition of system ownership from vendors to the internal IT team.
Key Responsibilities:
- Assist in overseeing the implementation, customization, and integration of CRM software with other systems.
- Support coordination efforts with stakeholders and business teams during CRM system deployment.
- Monitor and liaise with vendors and the internal ITG team to resolve any post-cutover issues promptly.
- Evaluate the performance of the CRM solution to ensure it meets the desired business expectations in collaboration with relevant teams.
- Identify gaps, missing features, or non-functional elements in project deliverables and facilitate their rectification.
- Initiate and assist in the handover process of the system from vendors to the ITG team, ensuring all expectations are met.
- Provide assistance to the line manager with any related tasks as required.
- Act as a backup to the Senior Officer, performing associated duties when necessary.
- Undertake any additional tasks assigned by line management.
Required Qualifications:
- Bachelor’s degree or equivalent professional qualification from a recognized university.
Preferred Qualifications and Experience:
- 1 to 2 years of relevant experience in CRM implementation or a related field is preferred.
This role is based in Lahore and offers an excellent opportunity for candidates looking to develop their skills in CRM systems and project coordination within a dynamic business environment.
Job Details
Allied Bank Limited
What is your Competitive Advantage?
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ali Aziz
CEO
Shopistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
