Senior Project Manager – Web & Digital Marketing

KBizzK is seeking a Senior Project Manager with at least five years of experience managing projects in digital marketing or web development agencies. This full-time, remote position requires working during U.S. business hours from Monday to Friday, with alternate Saturdays off. The role involves direct interaction with American clients, overseeing multiple website and digital marketing projects, coordinating cross-functional teams across different countries, and ensuring projects are delivered on time and to specification. Strong communication skills and the ability to manage diverse teams are essential for success in this role.

Key Responsibilities

Lead the entire client onboarding process by collecting all necessary materials such as website access, hosting credentials, domain information, logos, brand guidelines, content, and images. Ensure that onboarding documents and questionnaires are fully completed, and introduce clients to project timelines, communication protocols, and key team members.

Conduct comprehensive competitor and market research by analyzing local and national competitors’ websites, services, SEO, Google rankings, advertising, social media presence, and online reputation. Present these insights to clients and identify opportunities to improve their market positioning and lead generation efforts.

Create and maintain organized Trello boards for each project, assigning tasks with clear owners, priorities, and deadlines. Follow up daily with team members to identify and resolve any delays before they impact client deliverables.

Document all client feedback, approvals, files, and project updates meticulously. Ensure that all completed work undergoes thorough review before marking tasks as finished.

Facilitate regular internal project meetings and provide timely updates to management regarding project status and challenges.

Manage daily client communication through WhatsApp and email, ensuring prompt responses and clear, consistent information sharing.

Collaborate effectively with teams based in the USA, India, Pakistan, and the Philippines to ensure smooth project execution and alignment.

Take full ownership of projects from initial client request through to final delivery, maintaining oversight of priorities, deadlines, and quality standards.

Provide backup support for the USA Project Manager during absences, ensuring uninterrupted client communication and project progress.

Required Qualifications

Minimum of five years’ experience managing website and digital marketing projects within an agency environment.

Excellent spoken and written English, with confidence in communicating with American clients via Zoom, phone, and email.

Proficiency in Trello, including managing boards, assigning tasks, setting priorities and deadlines, using checklists and labels, and conducting team follow-ups.

Strong understanding of WordPress website development.

Knowledge of SEO, AEO, content writing, and web development within the WordPress platform.

Ability to interpret client requirements accurately and translate them into clear, actionable tasks.

Experience coordinating with developers, designers, SEO specialists, content writers, and project managers located in the USA.

Availability to work during U.S. business hours, Monday through Friday, with alternate Saturdays off.

Demonstrated leadership, organizational, communication, and problem-solving skills.

Preferred Qualifications and Benefits

Bachelor’s degree is preferred.

Experience specifically within a digital marketing agency is an advantage.

Excellent command of the English language is preferred.

This is a remote work opportunity with flexible location options.

Competitive monthly salary ranging from Rs100,000 to Rs300,000.

Significant growth potential by providing backup support for the USA Project Manager, enhancing leadership experience and client relationship management.

This role offers a challenging and rewarding opportunity for an experienced project manager to lead diverse digital marketing projects while collaborating remotely with international teams and clients.