Careem is on a mission to create the Everything App for the greater Middle East, aiming to simplify daily life by making it easier to move around, order food and groceries, manage payments, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. As the company integrates AI to enhance its operations and customer experience, it is expanding its Grocery vertical—a startup within a startup—focused on transforming how people shop for groceries, pharmacy items, and retail products. The Senior Supply Associate role, based in Karachi, plays a crucial part in supporting Careem Grocery operations remotely across the UAE by ensuring inventory availability, coordinating with suppliers, and managing an efficient supply chain.
Key Responsibilities
Build and maintain strong relationships with key suppliers to guarantee timely product availability and delivery. Collaborate closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment. Conduct regular supplier performance reviews to identify areas for improvement. Proactively resolve supplier issues and disputes to ensure smooth operations. Manage delivery schedules between distribution centers, suppliers, and stores to facilitate seamless inventory transfers. Coordinate timely returns of damaged, expired, or unusable items from stores back to suppliers. Maintain and update SKU master data to ensure accurate product information across systems. Investigate non-delivered items through root cause analysis and implement corrective actions to improve fill rates and reduce out-of-stock situations. Oversee promotional stock transfers across distribution centers, suppliers, and stores to ensure high availability during campaigns.
Required Qualifications
A minimum of two years’ experience in supply chain or a related operational role is essential, with experience in technology, logistics, or startups considered an advantage. Candidates should hold a Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management. Strong analytical skills and advanced proficiency in Excel are required, while knowledge of SQL is a plus. Attention to detail and the ability to rigorously follow up on daily operations are critical. The role demands grit and a hands-on mindset to tackle challenges and drive execution. Excellent communication skills are necessary to work effectively across supplier and distribution center teams. A self-starter attitude with the ability to independently extract and analyze data to support decision-making is highly valued.
Preferred Qualifications and Benefits
Careem offers a dynamic work environment where employees can make a meaningful impact while advancing their careers. The company fosters collaboration among inspiring peers and is committed to regional development. The role features a flexible work schedule, requiring four days in the office and one day remote, with the added option to work remotely from any country for up to 30 days annually. Employees enjoy unlimited vacation days, with tech individual contributors working two office days and three remote days weekly. Additional benefits include comprehensive healthcare coverage and fitness reimbursements for activities such as gym memberships and training classes. This position is based in Karachi and supports Grocery operations remotely across the UAE.