Careem is on a mission to create the Everything App for the Middle East, aiming to simplify everyday life by facilitating transportation, food and grocery ordering, payment management, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. As the company embraces a new AI-driven phase, it is seeking innovative problem-solvers to enhance operations, customer experience, and internal systems. The Senior Supply Associate role, part of Careem Grocery—a fast-growing startup within Careem—is based in Karachi and supports grocery operations remotely across the UAE. This position plays a crucial role in ensuring inventory availability, coordinating with suppliers and internal teams, and optimizing supply chain processes to support rapid growth and deliver outstanding customer service.
Key Responsibilities
Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery. Collaborate closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment. Conduct regular supplier performance reviews and identify areas for improvement. Proactively resolve supplier issues and disputes to maintain smooth operations. Manage delivery schedules between distribution centers, suppliers, and stores to facilitate seamless inventory transfers. Coordinate timely returns of damaged, expired, or unusable items from stores back to suppliers. Maintain and update SKU master data to ensure accurate product information across systems. Investigate non-delivered items through root cause analysis and implement corrective actions to improve fill rates and reduce out-of-stock situations. Oversee promotional stock transfers across distribution centers, suppliers, and stores to ensure high availability during campaigns.
Required Qualifications
A minimum of two years’ experience in supply chain or a related operational role is essential; experience in technology, logistics, or startups is highly advantageous. Candidates should hold a Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management. Strong analytical skills and advanced proficiency in Excel are required, with knowledge of SQL considered a plus. Attention to detail and rigorous follow-up on daily operations are critical. The ideal candidate will have a resilient, hands-on mindset, capable of tackling challenges and driving execution effectively. Excellent communication skills are necessary to collaborate across supplier and distribution center operational teams. A self-starter attitude with the ability to independently extract and analyze data to support decision-making is expected.
Preferred Qualifications and Benefits
Careem offers a vibrant and inclusive work environment where employees can learn and grow alongside inspiring professionals. The company encourages meaningful contributions to a purpose-driven organization with a strong regional impact. The role offers a flexible work schedule, including four days in the office and one day remote, with the option to work remotely from any country for up to 30 days annually. Employees benefit from unlimited vacation days, with adjusted office/home days for technical individual contributors. Additional perks include healthcare coverage and fitness reimbursements for gym memberships, health clubs, and training classes. The position is based in Karachi, with remote responsibilities supporting grocery operations in the UAE.
This opportunity is ideal for organized, detail-oriented professionals eager to contribute to a fast-paced startup environment within a leading regional platform. Careem is committed to equal employment opportunity and diversity, fostering an inclusive workplace where all employees can thrive.
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