Careem is on a mission to build the Everything App for the greater Middle East, simplifying how people move, order food and groceries, manage payments, and more. Since 2012, the company has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, from Morocco to Pakistan. As Careem embraces its next chapter powered by AI, it seeks innovative problem-solvers to enhance operations, customer experience, and internal systems. Careem Grocery, a new vertical, is focused on transforming grocery, pharmacy, and retail shopping experiences. The team is in its early stages, addressing fundamental challenges to achieve rapid growth and delight customers across the region.
We are currently looking for a highly organized and detail-oriented Senior Supply Associate based in Karachi to support Careem Grocery operations remotely across the UAE. This role is crucial in ensuring inventory availability, coordinating with suppliers and internal teams, and driving efficient supply chain processes to support the company’s ambitious growth plans.
Key Responsibilities:
- Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery.
- Collaborate closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment.
- Conduct regular supplier performance reviews and identify opportunities for improvement.
- Proactively resolve supplier issues and disputes to maintain smooth operations.
- Manage delivery schedules between distribution centers (DCs), suppliers, and stores to enable seamless inventory transfers.
- Coordinate timely returns of damaged, expired, or non-usable items from stores back to suppliers.
- Maintain and update SKU master data to ensure accurate product information across systems.
- Investigate non-delivered items through root cause analysis (RCA) and implement corrective actions to improve fill rates and reduce out-of-stock situations.
- Oversee promotional stock transfers among DCs, suppliers, and stores to ensure high availability during campaigns.
Required Qualifications:
- Minimum of 2 years’ experience in supply chain or a similar operational role; experience in tech, logistics, or startups is advantageous.
- Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management.
- Strong analytical skills with advanced proficiency in Excel; knowledge of SQL is a plus.
- Exceptional attention to detail and rigorous follow-up on daily operations.
- Demonstrated grit and a hands-on mindset to tackle challenges and drive execution.
- Excellent communication skills, capable of working effectively across supplier and DC operational teams.
- Self-starter attitude with the ability to independently extract and analyze data to support decision-making.
Preferred Qualifications and Benefits:
Careem offers a vibrant and inclusive work environment where employees can make a regional impact while growing professionally. Team members work alongside inspiring peers and contribute to a purposeful organization dedicated to unlocking the region’s potential. The company encourages continuous learning and career development.
Work arrangements include four days per week in the office and one day from home, with flexibility to work remotely from any country for up to 30 days annually. Tech individual contributors follow a hybrid model with two office days and three remote days weekly. Additional benefits include healthcare coverage and fitness reimbursements for activities such as gym memberships, health clubs, and training classes.
This position is based in Karachi with remote responsibilities supporting Grocery operations in the UAE. Join Careem to be part of a forward-thinking team reinventing grocery shopping and making a meaningful difference in the Middle East.