Careem is on a mission to create the Everything App for the greater Middle East, simplifying everyday life by making it easier to move around, order food and groceries, manage payments, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. As the company enters a new phase driven by AI, it is looking for talented problem-solvers to improve operations, enhance customer experience, and optimize internal systems. Careem Grocery, a new vertical within the organization, is focused on transforming grocery, pharmacy, and retail shopping experiences. Currently in the early stages of product development, the team aims for rapid growth and outstanding customer satisfaction. The Senior Supply Associate role, based in Karachi, supports Careem Grocery operations remotely across the UAE by ensuring inventory availability, coordinating with suppliers and stakeholders, and streamlining supply chain processes.
Key Responsibilities
Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery. Collaborate closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment. Conduct regular supplier performance reviews to identify opportunities for improvement. Proactively resolve supplier issues and disputes to maintain smooth operations. Manage delivery schedules between distribution centers, suppliers, and stores to facilitate seamless inventory transfers. Coordinate the timely return of damaged, expired, or unusable items from stores back to suppliers. Maintain and update SKU master data to ensure accurate product information across systems. Investigate non-delivered items through root cause analysis and implement corrective actions to improve fill rates and reduce out-of-stock situations. Oversee promotional stock transfers across distribution centers, suppliers, and stores to ensure high availability during campaigns.
Required Qualifications
A minimum of two years’ experience in supply chain or a related operational role is required, with experience in tech, logistics, or startups considered an advantage. Candidates should hold a Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management. Strong analytical skills and advanced proficiency in Excel are essential; knowledge of SQL is a plus. Exceptional attention to detail and the ability to rigorously follow up on daily operations are critical. The role demands grit and a hands-on approach to overcoming challenges and driving execution. Excellent communication skills are necessary to work effectively across supplier and distribution center operational teams. A self-starter attitude with the ability to independently extract and analyze data to support decision-making is highly valued.
Preferred Qualifications and Benefits
Careem fosters a collaborative environment where employees can learn, grow, and make a meaningful impact across the region. Team members work alongside inspiring professionals and contribute to a purposeful organization dedicated to unlocking regional potential. The work schedule includes four days a week in the office and one day from home, with the flexibility to work remotely from any country for up to 30 days annually. Unlimited vacation days are offered, and tech individual contributors follow a hybrid schedule of two office days and three remote days weekly. Additional benefits include healthcare coverage and fitness reimbursements for activities such as gym memberships, health clubs, and training classes. This position is based in Karachi and supports Grocery operations remotely across the UAE.