Careem is on a mission to build the Everything App for the greater Middle East, aiming to simplify daily life by making it easier to move around, order food and groceries, manage payments, and more. Since 2012, the company has empowered over 2.5 million Captains to earn, served more than 70 million customers, and created a thriving platform for regional talent and entrepreneurs. Operating across more than 70 cities in 10 countries, from Morocco to Pakistan, Careem is now entering a new era driven by AI. The company seeks curious problem-solvers who can leverage AI to develop tools, automate workflows, and create meaningful impact by streamlining operations, enhancing customer experience, and reimagining internal systems.
Careem Grocery is an innovative vertical within the company focused on transforming grocery, pharmacy, and retail shopping experiences. Operating as a startup within a startup, the team is in the early stages of product development and faces diverse, fundamental challenges. The objective is rapid growth and delivering exceptional customer experiences across the region.
Key Responsibilities
- Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery.
- Collaborate with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment.
- Conduct regular supplier performance reviews and identify opportunities for improvement.
- Proactively resolve supplier issues and disputes to maintain smooth operations.
- Manage delivery schedules between distribution centers, suppliers, and stores to enable seamless inventory transfers.
- Coordinate timely returns of damaged, expired, or unusable items from stores back to suppliers.
- Maintain and update SKU master data to ensure accurate product information across systems.
- Investigate non-delivered items through root cause analysis and implement corrective actions to improve fill rates and reduce out-of-stock situations.
- Oversee promotional stock transfers across distribution centers, suppliers, and stores to ensure high availability during campaigns.
Required Qualifications
- Minimum of 2 years’ experience in supply chain or a similar operational role; experience in tech, logistics, or startups is a plus.
- Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management.
- Strong analytical skills with advanced proficiency in Excel; knowledge of SQL is advantageous.
- High attention to detail with rigorous follow-up on daily operations.
- Grit and a hands-on mindset to tackle challenges directly and drive execution.
- Excellent communication skills, capable of working effectively across supplier and distribution center teams.
- Self-starter attitude with the ability to independently extract and analyze data to support decision-making.
Preferred Qualifications and Benefits
Careem offers a dynamic work environment where employees can make a regional impact while growing professionally. Team members collaborate with inspiring peers and contribute to a purposeful organization dedicated to unlocking the region’s potential. The company supports continuous learning and development, providing new opportunities daily.
Work arrangements include four days per week in the office and one day remote, with flexibility to work remotely from any country for up to 30 days annually. Tech individual contributors follow a hybrid schedule of two office days and three remote days per week. Additional benefits include healthcare coverage and fitness reimbursements for activities such as gym memberships, health clubs, and training classes.
This role is based in Karachi and involves remote responsibilities supporting Careem Grocery operations across the UAE.
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