Careem is on a mission to create the Everything App for the greater Middle East, aiming to simplify daily life by improving mobility, food and grocery ordering, payment management, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. As the company enters a new phase driven by AI, it is seeking innovative problem-solvers to enhance operations, customer experience, and internal systems. The Senior Supply Associate position within Careem Grocery, a fast-growing new vertical, offers a chance to contribute to rapid expansion and deliver outstanding service by supporting grocery operations remotely from Karachi, with responsibilities extending across the UAE.
Key Responsibilities
- Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery.
- Collaborate closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment.
- Conduct regular supplier performance reviews and identify areas for improvement.
- Proactively resolve supplier issues and disputes to ensure smooth operations.
- Manage delivery schedules between distribution centers, suppliers, and stores to facilitate seamless inventory transfers.
- Coordinate timely returns of damaged, expired, or unusable items from stores back to suppliers.
- Maintain and update SKU master data to ensure accurate product information across all systems.
- Investigate non-delivered items through root cause analysis and implement corrective actions to improve fill rates and reduce out-of-stock situations.
- Oversee promotional stock transfers across distribution centers, suppliers, and stores to guarantee high availability during campaigns.
Required Qualifications
- Minimum of 2 years’ experience in supply chain or a related operational role; experience in technology, logistics, or startups is highly advantageous.
- Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management.
- Strong analytical skills with advanced proficiency in Excel; knowledge of SQL is a plus.
- High attention to detail and the ability to rigorously follow up on daily operations.
- Demonstrated grit and a hands-on mindset to tackle challenges and drive execution.
- Excellent communication skills, capable of working effectively across supplier and distribution center teams.
- Self-starter attitude with the ability to independently extract and analyze data to support decision-making.
Preferred Qualifications and Benefits
Careem fosters a collaborative environment where employees learn from inspiring peers and contribute to impactful projects in a region full of potential. The role offers a flexible work schedule, including four days in the office and one day remote, with the added option to work remotely from any country for up to 30 days annually. Employees benefit from unlimited vacation days, with specific arrangements for individual contributors in tech roles. Additional perks include comprehensive healthcare coverage and fitness reimbursements for gym memberships, health clubs, and training classes.
This position is based in Karachi and involves remote support for Careem Grocery operations in the UAE, providing a unique opportunity to influence supply chain efficiency and enhance customer satisfaction across multiple markets.