Senior System Administrator (Infrastructure & DevOps)

We are a forward-thinking software company based in Hyderabad, focused on scaling digital businesses to transform global utility retail markets. Supporting award-winning utility retailers in New Zealand and Australia, we specialize in technology development, customer experience, and process optimization. Our mission is to innovate traditional utilities by delivering exceptional technology that drives seamless user experiences, sustainability, and value for customers, employees, and communities alike.

Key Responsibilities
- Design, implement, and manage scalable, secure infrastructure and DevOps practices with a strong focus on automation.
- Provision and configure cloud infrastructure using Terraform and Ansible to improve system reliability and reduce manual tasks.
- Deploy and optimize AWS cloud services including EC2, S3, RDS, IAM, ECS, and EKS, alongside container orchestration with Kubernetes and Amazon ECS.
- Build and maintain automated CI/CD pipelines incorporating testing and security checks to ensure fast, reliable software delivery.
- Monitor system health using APM tools such as Prometheus, Grafana, AppDynamics, and New Relic, integrating AI-driven observability for anomaly detection and incident automation.
- Collaborate closely with development and QA teams to ensure smooth deployments, document workflows, and promote DevOps and site reliability best practices.
- Maintain strong expertise in Kubernetes cluster management and containerized workload operations.

Required Qualifications
- Minimum 5 years of hands-on experience in Infrastructure, Systems Administration, and DevOps engineering roles.
- Proven expertise in deploying and managing core AWS services including EC2, S3, ECS, EKS, RDS, and IAM.
- Extensive experience with Infrastructure as Code tools like Terraform and configuration management using Ansible.
- Proficiency in scripting languages such as Python or Shell for automation purposes.
- Demonstrated ability to deploy and maintain Kubernetes clusters and ECS container workloads.
- Experience building and supporting CI/CD pipelines using Jenkins, GitLab CI/CD, or similar platforms.
- Skilled in configuring and managing monitoring platforms including Prometheus, Grafana, and OpenTelemetry or equivalent APM tools.

Preferred Qualifications and Benefits
- Hands-on experience leveraging AI/ML tools for predictive scaling, intelligent alerting, anomaly detection, or log analysis within DevOps environments.
- Practical knowledge of DevSecOps practices, including integrating vulnerability scanning and automated security gates into deployment pipelines (shift-left security).
- Proven ability to work effectively in Agile teams, delivering infrastructure improvements consistently each sprint.
- Strong problem-solving skills with expertise in debugging and root-cause analysis in complex distributed cloud environments.
- Excellent written and verbal communication skills for cross-functional collaboration.

Work Location: Hyderabad (ECIL X Roads)
Work Mode: Onsite, 5 days a week
Notice Period: Candidates able to join within 15 days preferred

We foster a purpose-led culture where empowerment and community drive success. Our Employee Value Proposition emphasizes real growth through continuous learning and certifications, real care with protected learning time to avoid burnout, and real impact by contributing to platform resilience and innovation.

Additional Benefits
- Flexible working arrangements
- Internal career development and growth academy programs
- Competitive salary packages
- Five extra paid leave days annually for personal priorities
- One paid volunteer day each year to support community involvement
- Enhanced parental leave beyond statutory requirements

If you are passionate about leveraging cutting-edge infrastructure and AI-driven DevOps practices to make a meaningful impact in the utility sector, we encourage you to apply and join our dynamic team.