Posted Jul 21, 2026 114 views
Serpwiser is seeking a motivated Cold Caller to join our team, focusing on the United States market, specifically targeting home services and law firms. The ideal candidate has excellent fluency in English and a confident, clear voice suitable for engaging US business owners. This role requires availability during US business hours and the ability to maintain professionalism and a positive attitude despite frequent rejection. The position focuses on generating leads, setting appointments, and effectively communicating the value of our services to potential clients.
The Cold Caller plays a vital role in driving the companys growth by identifying and connecting with potential customers. While prior experience in calling US clients or lead generation is beneficial, the key requirements center on excellent communication skills and a persistent approach to sales prospecting. The person in this role works independently, is highly organized, and demonstrates resilience in a fast-paced calling environment.
Responsibilities
- Conduct outbound calls to US business owners in the home services and law firm sectors to generate new leads and opportunities.
- Use effective cold calling techniques to introduce Serpwisers offerings and create interest among prospective clients.
- Qualify leads through probing questions to understand potential needs and identify decision-makers.
- Set appointments and transfer high-quality prospects to the sales team to facilitate conversions.
- Handle objections and rejections professionally to maintain positive rapport and sustain motivation.
- Maintain accurate records of all calls, interactions, and outcomes using the companys CRM or tracking tools.
- Work US business hours (6 PM 3 AM PKT) consistently to maximize client engagement during their operating hours.
- Collaborate with marketing and sales teams to provide feedback on lead quality, client responses, and market insights.
- Continuously improve calling scripts and approaches based on results and feedback to enhance prospecting effectiveness.
- Respect confidentiality and operate within company standards and ethics during all communications.
- Utilize technology such as laptops or desktops efficiently for call management and reporting.
- Demonstrate resilience and a professional attitude to handle the high volume of negative responses inherent to cold calling.
Skills
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