At Tetra Pak, we are committed to making food safe and accessible globally while protecting what matters most—food, people, and the planet. Our work touches millions of lives every day, and we are looking for motivated individuals to join our mission. As a Service Engineer, you will be an integral part of a skilled team delivering technical support to customers through preventive maintenance, troubleshooting, commissioning, and installation of Tetra Pak Packaging and Processing Equipment. This role is essential in maintaining our worldwide reputation for quality and service excellence. The position involves up to 80% travel to customer sites within the region.
Key Responsibilities
- Analyze and troubleshoot mechanical and automation issues to ensure equipment operates efficiently.
- Conduct thorough root cause analysis to identify problems and implement long-term solutions.
- Perform maintenance tasks to restore packaging and processing equipment to optimal condition.
- Promote and maintain a safe working environment by adhering to Tetra Pak and customer safety standards.
- Install rebuilding kits and upgrades, ensuring all activities are accurately documented in technical assistance reports.
- Build and maintain strong relationships with customers, addressing their concerns and providing timely follow-up support.
- Supervise production processes and train customer personnel on the operation and maintenance of Tetra Pak equipment.
Required Qualifications
- Bachelor’s degree in Engineering, preferably in Mechatronics, Electrical, Mechanical, Electronics, or a related discipline.
- Minimum of 2 years of relevant technical experience, including mechanical and basic electrical knowledge.
- Strong mechanical aptitude, with familiarity in processing and packaging equipment considered an advantage.
- Ability to make independent decisions and solve problems effectively under time constraints and customer pressure.
- Proficient in both written and spoken English.
Preferred Qualifications and Benefits
- Experience working with Tetra Pak equipment is highly desirable.
- Access to professional development and training opportunities within a global and innovative environment.
- A corporate culture that embraces innovation, diversity, equity, and inclusion, offering a supportive workplace where all employees can thrive.
- Competitive market compensation and benefits, along with flexible working arrangements.
If you are inspired to contribute to our commitment to protect what’s good—for food, people, and the planet—consider applying through our careers page. We value diversity and inclusion as fundamental to our culture, ensuring every employee feels a sense of belonging and equal opportunity to grow and succeed. Join us and be part of a team that celebrates differences and leverages diverse perspectives to better serve our customers and communities worldwide.
This job posting will remain open until August 27, 2025.