Hillcrest Solutions is seeking a Services Sales Design Engineer to join a leading multinational telecom company based in Islamabad. This full-time role offers a market-competitive salary and focuses on supporting the Services Solution Sales Manager by ensuring technical accuracy, process compliance, and effective internal coordination throughout service sales projects. The goal is to facilitate seamless solution delivery and enhance customer satisfaction.
Key Responsibilities
- Configure service solutions that align with customer requirements and company standards, ensuring feasibility while optimizing for efficiency and cost-effectiveness.
- Maintain strict adherence to sales and service processes, including order management and contract compliance, while identifying process bottlenecks and recommending improvements.
- Provide comprehensive sales support by managing documentation, handling RFPs/RFIs, and securing necessary approvals. Collaborate closely with R&D, Finance, and Service Delivery teams to resolve any issues that arise.
- Proactively identify and mitigate risks related to design and processes to uphold solution quality and maintain competitiveness in the market.
- Contribute to knowledge sharing by updating internal knowledge bases and providing training to junior staff on solution configurations and process compliance.
Required Qualifications
- Bachelor’s degree or higher in a relevant field.
- 3 to 5 years of experience in the telecom sector, either as an engineer or in a sales-related role.
- Hands-on experience in at least three of the following domains: Wireless, Core, TXN, MW, Optical, CW, NOC/SOC, Analytics, RF Planning & Optimization, Datacenter, and Power Systems.
- Strong solution design skills with the ability to translate customer challenges into tailored, practical engineering scopes.
- Excellent communication skills, capable of simplifying complex technical concepts for non-technical stakeholders.
- Proven project management capabilities to effectively navigate the sales cycle and coordinate between internal technical teams and external clients.
Preferred Qualifications and Benefits
- Holding an HCIE certification is preferred and considered an advantage.
This position offers a dynamic work environment within a reputable multinational telecom company and the opportunity to contribute to impactful service sales projects. Interested candidates are encouraged to apply by submitting their updated CV with the subject line “Services Sales Design Engineer.”