Wipro Limited is a global leader in technology services and consulting, dedicated to delivering innovative solutions that address the most complex digital transformation challenges faced by clients. With a comprehensive portfolio spanning consulting, design, engineering, and operations, Wipro empowers organizations to achieve their boldest ambitions and build sustainable, future-ready businesses. Operating across 65 countries with over 230,000 employees and partners, Wipro is committed to helping customers, colleagues, and communities thrive in an ever-evolving world.
Key Responsibilities
- Design, develop, and implement solutions within the ServiceNow Security Incident Response (SIR) module.
- Configure and customize workflows, playbooks, forms, and automation using Flow Designer and scripting as needed.
- Develop and maintain integrations between the SIR module and security tools such as SIEM, SOAR, and EDR.
- Troubleshoot and resolve defects, performance issues, and technical problems efficiently.
- Support platform upgrades, testing, and release activities to ensure smooth transitions.
- Collaborate effectively within the SIR POD to deliver prioritized enhancements.
- Ensure all development adheres to platform best practices and standards.
Required Qualifications
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- Certification in Security Incident Response (CIS-SIR).
- Expertise in developing and configuring solutions within ServiceNow SIR.
- Strong scripting skills, including proficiency in JavaScript and ServiceNow scripting frameworks.
- Experience with Flow Designer, Integration Hub, and REST APIs.
- Solid understanding of security incident response processes and lifecycle management.
- Proven ability to configure workflows, forms, access controls, and notifications.
- Strong troubleshooting and problem-solving capabilities.
- Ability to work collaboratively within a team environment, specifically within the SIR POD.
- Self-motivated with a high sense of urgency and personal integrity.
- Team-oriented mindset with experience working effectively with diverse stakeholders.
This role is based in Hyderabad, India.
Mandatory Skills
- ServiceNow Governance, Risk, and Compliance (GRC).
Experience
- 5 to 8 years of relevant experience in ServiceNow development and security incident response.
Wipro is committed to building a modern, end-to-end digital transformation partner powered by purpose and innovation. We seek individuals inspired by reinvention—of themselves, their careers, and their skills. Join us to be part of a dynamic environment where continuous evolution is embedded in our DNA, enabling you to design your own path of growth and impact.