Trademor, one of the official Channel Partners of Alibaba in Pakistan, is looking for a competitive and passionate Services Executive to be a part of the team for the servicing of their overseas clientele.
Responsibilities include maintaining customer satisfaction while improving the quality of service.
Responsibilities:
• Work as Alibaba’s certified services representative in the Global market for Alibaba.com.
• Providing excellent quality services to our international clients.
• Conduct international market research to identify selling possibilities and evaluate customer needs.
• Handle complaints or objections.
• Working as a team member to be the PoC with our international partners.
• Provide regular trainings to our on-boarded clients on how to use the platform.
• Proven experience in E-Commerce Customer services.
• Hands on experience with E-Commerce Platforms, CRMs, A&V etc
• Proficiency in English language.
• Thorough understanding of customer handling and negotiating techniques.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations and pitches.
• Team player and collaborative.
Job Details
What is your Competitive Advantage?
Similar Job Titles
Services Advisor
Customer Services / Collection Officer / AR
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zohaib Ali
Marketing Manager
Digital Online Devices
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
