Posted Jul 15, 2025 280 views
You are the face of our premium grooming brand—responsible for leading daily operations, driving client satisfaction, and ensuring service excellence in line with the Shelby’s & Co. brand.
Key Responsibilities:
Oversee daily salon operations to ensure efficiency and a seamless customer experience.
Manage and lead a team of stylists, grooming experts, and front-desk staff.
Maintain high standards of hygiene, service, and professionalism.
Monitor inventory, supplies, and vendor relationships.
Handle customer feedback and resolve issues with discretion and service-first mindset.
Drive local marketing initiatives and collaborate on promotions to boost footfall and revenue.
Train new staff and promote ongoing development of team members.
Ensure compliance with health, safety, and operational regulations.
Skills & Attributes:
Strong leadership and people-management skills.
Customer service excellence and conflict resolution.
Knowledge of salon operations and premium grooming standards.
Organizational and time-management capabilities.
Familiarity with salon POS and scheduling systems.
Job Details
Shelby's & Co. Premium Men's Salon
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