IT Hardware Technician

Shifa Tameer-e-Millat University

Islamabad , Pakistan

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Shifa Tameer-e-Millat University is seeking a skilled IT Hardware Technician with at least two years of experience to join their technology team. The ideal candidate takes responsibility for installing, repairing, and maintaining computer hardware equipment in a university setting. This role focuses on ensuring all desktop and laptop computers function efficiently and reliably by performing hardware diagnostics, troubleshooting issues, and executing hardware upgrades. The technician also handles operating system installation and configuration, data backup and recovery, and applies proper electrostatic discharge protection techniques to safeguard sensitive components. The technician works independently without managing a team but collaborates closely with university staff to support IT asset management, maintain documentation, and provide desktop and laptop support. This role demands attention to detail, strong problem-solving skills, and the ability to work in a dynamic environment. The successful candidate will contribute to the universitys mission by ensuring all IT hardware infrastructure operates with minimal downtime, supporting academic and administrative functions effectively.
Responsibilities

Install, configure, and repair computer hardware components including desktops, laptops, and peripheral devices.
Perform hardware diagnostics and troubleshoot to identify and resolve hardware issues promptly.
Provide desktop and laptop support to university staff ensuring smooth operation of IT equipment.
Install and configure operating systems on new and existing hardware setups.
Manage IT assets by keeping accurate records of hardware inventory, maintenance schedules, and warranty information.
Conduct data backup and recovery procedures to prevent data loss and ensure continuity.
Apply electrostatic discharge protection techniques during hardware handling to avoid component damage.
Collaborate with the IT department to improve hardware processes and maintain technical documentation.
Test replaced hardware components to verify successful repair and functionality.
Maintain confidentiality and security protocols related to university IT systems and equipment.
Assist in preparing reports regarding hardware issues, maintenance activities, and asset status.