Posted Jun 09, 2023 170 views
Quality Assurance Executive:
Silent roar productions is seeking a full time quality assurance executive, as part of the operations support division in Karachi office.
Job Responsibilities & Essential Duties:
- Periodically test systems & processes to ensure that all systems functions correctly.
- Meet defined standards in accordance with quality standards for services organization
- Identify quality control processes to ensure criteria are met at all times
- Execute & Analyze tests to check final services adherence to the company standards
- Brainstorm ideas to increase productivity and performance of the industry line while maintaining accuracy in quality
- Make recommendations in favor of cost-efficiency without compromising on quality
- Work closely with the other departmental teams to improve existing services
Job Requirements:
- Graduate or equivalent in business or media sciences
- A good understanding of the Customer Service industry and previous Quality Assurance experience is preferred OR work experience in a similar environment.
- Strong Verbal and written communication skills
- Ability to communicate effectively (listening, presenting and questioning).
- Must have excellent skills in problem analysis and troubleshooting complex issues as well as trending recurring issues
- Superb computer skills, including Microsoft Office & Visio
- Proficiency in best practices for testing, version control, and defect management
- A positive attitude is a must.
Benefits:
- Salary
- Health Insurance
- Freshly cook lunch is provided daily on working days
- Yearly Performance based Bonus
- Appreciation based Lunch/Dinner/Trips
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Silent Roar Productions
Silent Roar is a digital music distribution, talent management and content creation/acquisition company based in Abu Dhabi, operations office in Karachi, and presence in Nepal, India & Bangladesh. Primarily, we represent mainstream artists and labels in South Asia & beyond. We distribute their music around the globe on digital platforms like YouTube, Spotify, iTunes, Deezar, Sound Cloud and many others along with designing marketing & promotional campaigns to increase their fan base.
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