Site Reliability Engineer

Moniepoint Inc. is Africa’s leading all-in-one financial platform, serving over 20 million businesses and individuals each month with seamless payments, banking, credit, cross-border, and business management solutions. As Nigeria’s largest merchant acquirer, Moniepoint processes the majority of the country’s point-of-sale (POS) transactions. Through its subsidiaries, the company handles more than $250 billion in digital payment transaction value annually.

We are looking for an experienced Site Reliability Engineer (SRE) to enhance the reliability of our highly distributed platform. The ideal candidate will combine expertise in distributed systems with strong programming skills to define Service Level Objectives (SLOs), lead incident response efforts, and develop automation and self-healing capabilities. This role requires balancing immediate operational stability with strategic engineering to ensure our services scale effectively alongside our rapid growth.

Key Responsibilities
- Participate in on-call rotations and serve as Incident Commander during major incidents by initiating war rooms, coordinating cross-functional teams, and providing clear status updates.
- Instrument code to expose high-cardinality metrics and distributed traces; collaborate with product owners to define, measure, and uphold SLOs and Error Budgets.
- Develop high-quality, production-ready code in Java, Go, or Python to build internal tools, automation platforms, and self-healing systems that reduce manual intervention.
- Work closely with Product Engineering teams during the design phase to embed reliability, scalability, and observability patterns such as circuit breakers, rate limiting, backpressure, and fallback strategies from the outset.
- Analyze system performance and traffic trends to forecast capacity needs; conduct load testing and chaos engineering experiments to validate system resilience under failure scenarios.

Required Qualifications
- At least 4 years of experience in Site Reliability Engineering or Backend Engineering with strong coding skills in Java, Go, Rust, or Python.
- Deep understanding of distributed systems architecture, microservices fundamentals, event-driven architectures, and scalable system design principles.
- Extensive experience with Google Cloud Platform (GCP) or equivalent cloud providers (AWS, Azure), including running production workloads on Kubernetes (GKE, EKS) and troubleshooting cluster and infrastructure issues.
- Proficiency in designing observability strategies using tools such as OpenTelemetry, Prometheus, New Relic, Datadog, or SigNoz to enhance system visibility.
- Familiarity with operating and tuning production data stores like PostgreSQL and MySQL, as well as streaming platforms such as Kafka or RabbitMQ in high-throughput environments.

Preferred Qualifications and Benefits
Moniepoint fosters a people-first culture that prioritizes the well-being of every team member. We have created an environment where all voices are valued, and collaboration is encouraged. Our workplace is built on respect, inclusivity, and mutual support.

We emphasize continuous learning and development through knowledge sharing, training programs, and regular internal technical talks. Compensation includes a competitive salary, pension scheme, health insurance, annual bonuses, and additional benefits.

Hiring Process
The recruitment process involves an initial phone screening with a recruiter, followed by a technical interview with the Hiring Manager. Candidates will also participate in a behavioral and technical interview with a member of the Executive team.

Moniepoint is an equal opportunity employer committed to fostering diversity and creating an inclusive workplace for all employees and candidates.