Site Services Specialist

Mondelēz International is seeking a dedicated and detail-oriented professional to provide comprehensive administrative support across multiple departments. This role serves as a pivotal point of contact, ensuring smooth operations by managing budgets, expenses, procurement, communication, and logistical coordination. The successful candidate will play a key role in supporting transport, scrap, security, and government relations functions, contributing to the overall efficiency and compliance of plant operations.

Key Responsibilities

- Provide administrative support by executing daily activities and building effective relationships with internal stakeholders.
- Manage budget-related tasks, expense tracking, and purchasing processes to ensure accuracy and compliance.
- Handle incoming calls and emails, responding promptly and professionally to queries and requests.
- Maintain archiving and filing systems in accordance with statutory requirements and company policies.
- Prepare, update, and maintain reports and data systems to support operational needs.
- Coordinate logistics for travel, events, meetings, and training sessions as required.
- Undertake additional projects and tasks as assigned by management.

Transport Department
- Oversee third-party transport operations, including vendor and fleet management.
- Monitor transport availability, deployment, and operational efficiency.
- Coordinate employee transportation needs, including shift changes and special arrangements.
- Follow up on vehicle maintenance, repairs, and readiness.
- Verify and coordinate transport-related invoices and documentation.
- Manage transport challenges such as road closures and operational disruptions.
- Ensure compliance with company transport policies and safety standards.

Scrap Department
- Coordinate scrap handling, segregation, and disposal activities.
- Maintain accurate records of scrap generation, movement, and disposal.
- Liaise with relevant departments and approved scrap vendors.
- Ensure adherence to company procedures for scrap management and documentation.
- Monitor scrap yard operations, including housekeeping and security.
- Support scrap reconciliation, reporting, and audit processes.
- Promote transparency and operational efficiency in scrap management.

Security Department
- Support daily security operations and coordinate with third-party security providers.
- Monitor security personnel deployment, attendance, and performance.
- Assist in implementing site security procedures, access control, and protocols.
- Coordinate security arrangements for plant operations, visitors, contractors, and events.
- Support incident reporting, investigations, and follow-up actions.
- Ensure compliance with company security standards and regulatory requirements.
- Participate in security audits, risk assessments, and continuous improvement initiatives.

Government Relations
- Coordinate with government departments and regulatory authorities on plant-related matters.
- Manage interactions with LIEDA and other industry-related authorities, ensuring regulatory compliance.
- Follow up on government NOCs, approvals, and renewals necessary for plant operations.
- Facilitate timely communication with government stakeholders.
- Support adherence to applicable government regulations and company policies.
- Escalate pending approvals and regulatory issues requiring management attention.

Required Qualifications

- Proven experience in administration and support roles.
- Strong customer service orientation with excellent interpersonal skills.
- Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Excellent written and verbal communication abilities.
- High attention to detail combined with a proactive and solution-focused attitude.
- Ability to work effectively within a team and anticipate the needs of others.

Additional Information

This position is based within the Transport, Scrap, Security, and Government Relations departments, offering a diverse and dynamic work environment. Please note that relocation support is not available for this role.

Business Unit Summary

Mondelēz International operates across the Middle East, North Africa, and Pakistan, serving markets including Australia, New Zealand, the UK, and Canada. Headquartered in Dubai, UAE, the company employs over 2,600 people across seven plants and six commercial offices. Mondelēz is a leader in snacking categories with iconic brands such as Cadbury Dairy Milk, Milka, Oreo, belVita, Barni Cakes, Tang, Chiclets, Trident, and Halls.

Mondelēz International is an equal opportunity employer. All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other legally protected characteristic.

Job Type: Regular, Administration Support, Administration Services