Site Supervisor

The role involves overseeing daily operations at the property sales site, supporting the sales team, managing client visits, and ensuring effective coordination between the project site, sales team, and head office. The position requires maintaining a professional and organized environment to facilitate smooth sales processes and enhance client experience.

Key Responsibilities

- Supervise daily activities at the property or project sales site to ensure efficient operations.
- Coordinate and monitor the sales team to guarantee adequate site coverage and support.
- Manage client visits, including site tours and property viewings, ensuring a positive experience.
- Maintain the site’s presentation by keeping it organized and ready for client meetings.
- Record daily visitors, leads, bookings, and site activities accurately for reporting purposes.
- Liaise with Sales Managers and the Head Office to communicate sales progress and client requirements.
- Assist sales staff by providing up-to-date project details, pricing information, availability, and necessary documentation.
- Follow up on leads generated at the site and support efforts to convert prospects into confirmed bookings.
- Ensure that project brochures, banners, price lists, and promotional materials are properly displayed and replenished.
- Monitor attendance, punctuality, and discipline of site staff to maintain a professional work environment.
- Prepare daily and weekly reports on site activities and sales performance for management review.
- Address basic client queries promptly and coordinate with relevant departments to resolve more complex issues.
- Ensure compliance with company policies and adhere to management instructions at all times.

Required Qualifications

- 2 to 4 years of experience in real estate or property sales, preferably in a site-based supervisory role.
- Strong communication and interpersonal skills to effectively interact with clients and team members.
- Solid understanding of property sales processes and client handling techniques.
- Proven ability to supervise and coordinate a sales team efficiently.
- Good organizational skills with the ability to maintain accurate records and prepare detailed reports.

Work Location: This position requires in-person attendance at the project sales site.

This role is ideal for candidates who are proactive, organized, and capable of managing multiple responsibilities in a dynamic real estate sales environment. The successful candidate will play a key role in bridging the gap between the sales team, clients, and head office to drive sales and enhance customer satisfaction.