Posted Mar 13, 2024 307 views
We are seeking a highly organized and detail-oriented Sr. Visa Processing Officer to join our team. A candidate is a person with solid experience in the immigration industry, with experience in managing Canada, Australia, Migration & handling Europe work permit process. Candidate should have a good command of both written and spoken English.
Responsibilities:
1. Client Assistance:
- Guide clients through the visa application process, ensuring all required documents are prepared accurately and promptly.
- Provide comprehensive information about visa requirements, procedures, and embassy protocols.
- Address client inquiries and concerns regarding the visa application process.
2. Documentation Management:
- Maintain meticulous records of client information and visa application documentation.
- Verify and review all client-provided documents to ensure compliance with embassy requirements.
- Sending documents to clients for further processing of their applications. Should be able to explain the reasons for application acceptance or denial and manage the appeals procedure.
3. Communication:
- Communicate effectively with clients, embassy officials, to facilitate the visa and Work permits
- Provide regular updates to clients on the status of their applications.
- Responding to client queries about programs, and services, and offering information, advice, and guidance on requirements in person, via email, or by phone.
- Collaborating with lawyers to submit the client's application.
- Gathering information from clients; determining which services they are eligible for and/or what information is delivered to them.
- Ensure compliance and stay up to date on all regulatory developments.
- Request that applicants submit feedback on our services.
Preferred Education:
Minimum Graduate/Bachelors degree with Fluent in English
Preferred Experience:
Must have a minimum of 2 years of immigration experience
Skills:
- Strong written English language skills.
- Proficiency in MS Office applications.
- Familiarity with embassy visa requirements and procedures.
Attributes:
1. Detail-oriented: Ability to meticulously review and verify documentation for accuracy and completeness.
2. Organizational Skills: Capable of managing multiple tasks and priorities efficiently.
3. Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and stakeholders.
Job Details
SMA Visa Services
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