Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • Fluency in the English Language.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Perks and Benefits:

  • Attractive Salary package
  • Attractive incentives and bonuses
  • 5 working days (Saturdays and Sundays are off )
  • Fuel Allowance
  • Free lunch, Refreshments
  • Medical insurance

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jun 06, 2023
Posting Date:
May 05, 2023

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
50-59%

Smart Resources SMC Pvt Ltd

Information Technology · 11-50 employees - Islamabad

...

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