Who are we?

As we are a new start-up in Pakistan, we provide support services to our customers in our Office in Pakistan Islamabad. Every day, our team of experienced employees call our Customers in the relevant language and provide support services in line with their needs.

What we want to see in you:

  • Time management
  • Priority setting
  • Self motivated
  • Professional approach
  • Empathy and hospitality

Responsibilities:

  • Effectively communicate with customers to understand their needs and demands
  • Answer customer support queries and calls in a professional manner
  • Research required information using available resources
  • Accurately manage and resolve customer issues
  • Route calls to the appropriate resource
  • Adhere to standard operating procedures required by the process and organization

Job Requirements:

  • O Levels/Matric or above
  • Fluent in English in Japanese (verbal only)
  • Excellent English Written and Verbal Communication
  • Able to use computer and office programs.
  • Strong interpersonal skills. Sales representatives need a mix of both verbal communication and listening skills
  • Neutral accent

Benefits of being with us

  • Attractive Package with Incentives and Bonuses 
  • Free Lunch / Tea / Coffee / Refreshment
  • Medical Insurance
  • Fuel allowances
  • Life Insurance

Salary is from 50000 to 60000 Basic – Bonus will be added on after Target Achievement

Training will be provided – Financial Trade platform. US Forex, Crypto currency

Timings are from 9:00am to 6:00pm – Sat Sunday Off – Morning Shift -

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Intern/Student
Minimum Experience:
1 Year
Apply Before:
Jun 18, 2023
Posting Date:
May 17, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Either
Percentage of female coworkers:
40-49%

Smart Resources SMC Pvt Ltd

Information Technology · 11-50 employees - Islamabad

...

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