This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Mar 13, 2023 94 views
PKR. 50,000 - 60,000/Month
Role and Responsibilities:
- Effectively communicate with customers to understand their needs and demands in the English language
- Answer customer support tickets and calls in a professional manner
- Research required information using available resources
- Accurately manage and resolve customer issues
- Route calls to the appropriate resource
- Adhere to standard operating procedures required by the process and organization
- Awareness of relevant service levels
Eligibility:
- Fluent in English (verbal only)
- customer support culture
- Open to native and non-native speakers
- Ability to explain complex information
- Exceptional customer support skills
- Self-motivated
- Excellent interpersonal skills
- Basic computer knowledge
- Aptitude for learning, understanding and conveying services to members
Perks and Benefits:
- Attractive Package with Incentives and Bonuses
- Free Lunch / Tea / Coffee / Refreshment
- Medical Insurance
- Fuel allowances
- Life Insurance
Skills
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Age:
18 - 50 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Mar 20, 2023
Posting Date:
Mar 13, 2023
Smart Resources SMC Pvt Ltd
Information Technology · 11-50 employees - Islamabad
...
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
Customer Service Representative (CSR)
Provider MS Communications, Karachi, Pakistan
Posted Apr 25, 2024I found a job on Rozee!
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Ali Aziz
CEO
Shopistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Muzammil Baig
Digital Marketing Manager
IT Services Group
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zohaib Ali
Marketing Manager
Digital Online Devices
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
