Female Guest Relation/Service Officer Required in a growing fast food chain in Lahore for it's Gulberg Branch.

Responsibilities:

  • Interacts with the guest at every stage of the Customer Journey by:
  • Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need
  • Expertly handle guest concerns and know when it is appropriate to bring an issue to management 
  • Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all times
  • Paying special attention to assist families with children and guests with special needs (e: g helping to find seating, carrying trays etc.) 
  • Sharing the latest restaurant promotions and special offers with guests, including deals on the Pay app etc.
  • Identifying potential areas of improvement and sharing these opportunities with management
  • Candidate must have a good appearance should relevant experience in hospitality and hotel management, dealing with guests, fulfillment their orders and requirements, coordinate with kitchen and staff for timely order delivery. 

Timings: 2 pm to 11 pm

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 16, 2022
Posting Date:
Nov 15, 2022

Smash Burger & Fries

Food & Beverages · 11-50 employees - Lahore

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